Hi Tee, this object is not available in the OOTB universe.
Create a new integer object on the ITSM universe as below: HPD_SLM_Measurement.UpElapsedTIme / 60 where HPD_SLM_Measurmeent.GoalCategoryChar = 'Incident Resolution Time' AND HPD_SLM_Measurement.SVTTitle LIKE '%100%' AND HPD_SLM_Measurement. MeasurementStatus != 8 GoalCategoryChar to ensure that you are looking at the right SLM Measurement, SVTTitle - To ensure that you are looking at the right SLAs since some of the orgnisations have a 95% SLA Targets defined MeasurementStatus !=8, since you dont want to be looking at detached SLAs HTH regards Satya On Thu, May 26, 2011 at 11:23 AM, Mr. Tee <[email protected]> wrote: > Hi ARSLIST > > I have been asked to find some information on where to find the field > "UpTimeChar" from the ITSM form called "SLM:Measurement" in the BMC > Analytics application? > > Do you know where to find this field in the BMC Analytics application? > > Thanks in advance. > > :) Mr. Tee > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > -- Regards Satya The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
