Hi All, I have installed Drift management 7.5 for a client and hopefully the installation was proper.
Now I failed to find any configuration guide for the application. The only option I have is to run through the user guide. But while doing that I am getting several hurdles as well. 1. Under Preference ->general->Business service relation to follow = "BMC_BaseRelation" which does not exist in the CDM model. Changing it to BMC_BaseRelationship is giving me error as ARERR [8760] Cannot establish a network connection to the AR System Plug-In server The preceding message occurred during the execution of active link DSM:JobMgr_Console:OnStartJob -- action 3. (ARNOTE 1101). 2. IF I run a comparison job not changing anything in the General tab of preference then the job keeps on running and the arplugin log file shows: at com.bmc.apps.dsm.compare.CompareService.createDriftDetails(CompareService.java:1890) at com.bmc.apps.dsm.compare.CompareService.loopUsingThreshhold(CompareService.java:1048) at com.bmc.apps.dsm.compare.CompareService.executeRule(CompareService.java:620) at com.bmc.apps.dsm.compare.CompareService.executeRuleSet(CompareService.java:465) at com.bmc.apps.dsm.job.BaselineJob.run(BaselineJob.java:178) at java.lang.Thread.run(Unknown Source) MessageType: 2 MessageNum: 120002 MessageText: Class does not exist. AppendedText: BMC.CORE:BMC_BaseRelation at com.remedy.cmdb.api.CMDBProxy.CMDBGraphQuery(Native Method) at com.remedy.cmdb.api.CMDBUtil.CMDBGraphQuery(Unknown Source) at com.bmc.apps.dsm.compare.QueryObject.fetchUserSpecifiedServices(QueryObject.java:187) at com.bmc.apps.dsm.compare.QueryObject.performQuery(QueryObject.java:357) at com.bmc.apps.dsm.compare.CompareService.findAffectedService(CompareService.java:2248) at com.bmc.apps.dsm.compare.CompareService.createDriftDetail(CompareService.java:2125) at com.bmc.apps.dsm.compare.CompareService.createDriftDetail(CompareService.java:1999) at com.bmc.apps.dsm.compare.CompareService.createDriftDetails(CompareService.java:1953) at com.bmc.apps.dsm.compare.CompareService.createDriftDetails(CompareService.java:1890) at com.bmc.apps.dsm.compare.CompareService.loopUsingThreshhold(CompareService.java:1048) at com.bmc.apps.dsm.compare.CompareService.executeRule(CompareService.java:620) at com.bmc.apps.dsm.compare.CompareService.executeRuleSet(CompareService.java:465) at com.bmc.apps.dsm.job.BaselineJob.run(BaselineJob.java:178) at java.lang.Thread.run(Unknown Source) 3. Whever I reach the console I get a date format error which is pretty strange. When I tested the same in my VM and changed the language and time settings to English (US) it works fine else the Flashboard returns error. Any idea? Please revert back. Any help would be much appreciated! *With Great Regards, Arnab Baral* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
