1. Application Versions including ARS & CMDB use: SHARE: Application properties - but this can be incorrect sometimes due to incomplete/failed/bugged installers 2. ARS & CMDB (anything with a dll or exe): Go to the exe's in install directory and right click executable or dll and go to properties/version tab. 3. ARS: use arsignal -version command 4. ARS: check your arerror.log - it states the version on startup
Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> | 972.431.1518 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ochavillo, Rafael John Sent: Wednesday, April 20, 2011 12:45 AM To: [email protected] Subject: [Remedy] Checking versions in Remedy Hi List, I would just like to ask for some help on how to check ARS and OS versions (including the patch level) of both servers (Development and Production) in Remedy? Thanks in advance! Regards, Jojo Ochavillo _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"__attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ </pre><font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br><pre> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

