Refer to Chapter 6 Configuring servers and clients in: BMC Remedy Action Request System 7.6.04 Configuration Guide
28-Jan-2011 PDF<http://documents.bmc.com/supportu/documents/39/75/183975/183975.pdf> User Prompt Bar For Specifies whether system messages appear in the prompt bar or a pop-up box. The options are: Notes and Warnings (default)—Notes and warnings will appear in the prompt bar, but Errors will appear in a pop-up box. All System Messages—All system messages will appear in the prompt bar. None, Show in Popup—No messages will appear in a prompt bar. Instead, all messages will appear in a pop-up box. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tony Cesaro Sent: Monday, April 18, 2011 02:41 PM To: [email protected] Subject: Re: Disable messages in browser Prompt Bar in 7.6.04 ** Thanks for the feedback, LJ. Although this will work for Message actions in ALs, error messages that appear from Set Fields action "If No Requests Match - Display 'No Match' Error" configuration still appear in the new web browser "Prompt Bar" in which there is no 'Display in Prompt Bar' check box for. Basically, I would like to disable this "Prompt Bar" display of messages in the Mid-Tier interface altogether. Regards, Tony Cesaro [email protected]<mailto:[email protected]> http://amcpu.org On Mon, Apr 18, 2011 at 3:00 PM, LJ LongWing <[email protected]<mailto:[email protected]>> wrote: ** Elementary my dear Watson, modify the workflow and uncheck the ‘Display in Prompt bar’ checkbox for the AL that’s performing the action. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Tony Cesaro Sent: Monday, April 18, 2011 12:29 PM To: [email protected]<mailto:[email protected]> Subject: Disable messages in browser Prompt Bar in 7.6.04 ** I've searched the documentation, communities and ARSList, but have not been able to figure out how to get error messages to be a popup causing the user to click OK, rather than appearing in a "prompt bar" at the top of the browser window. I've seen it in release notes as a "feature," but I haven't found a way to return this to the previous functionality. This change makes meaningful error messages less noticeable and thus will cause more user questions rather than being able to read a message with instructions on what to do and being forced to click OK before continuing. Thanks to anyone who has figured this out, or figured out that it is not possible to configure this behavior. Regards, Tony Cesaro [email protected]<mailto:[email protected]> http://amcpu.org _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
