I do have around 85,370 records .... But I switched to use the vendor form
hope this works.


Joe DeSouza wrote:
> 
> How many records do you have in that form? What is the query you are using
> to 
> query the data in that form? Are the columns used in the criteria of that
> query 
> indexed in the source data?
> 
> Joe
> 
>  
> 
> ________________________________
> From: gok's <[email protected]>
> To: [email protected]
> Sent: Mon, February 28, 2011 3:45:48 PM
> Subject: Re: trying to query ARRemedy 6.3 data from ARserver 7.5.....help
> me 
> with any ideas
> 
> Thanks for response Sabyson I worked as you said but when I query any
> records it 
> is taking a lot of time some times time out error because I need to get
> related 
> tasks as well and moving the tables  which my manger don't want to do it.
> So i 
> am trying with stored proc to set a parameter value to get the records but
> is it 
> possible to display the related tasks in the task tab in CHG:Change form.
> 
> 
> 
> Sabyson Fernandes wrote:
>> 
>> You can look into creating a Database link between the 6.3 ARSystem
>> database and the 7.5 ARSystem database. Then create a database SQL view
>> in
>> the 7.5 database that points to the 6.3 database change form. You can
>> then
>> create a view form that points to this DB view and you can access the 6.3
>> change data from within Remedy 7.5 .
>> 
>> Sometimes DB links are slow, so for best results I would just copy the
>> relevant tables into a separate database within the same database
>> instance
>> as your 7.5 database and create the view form on top of that.
>> 
>> Hope this helps.
>> 
>> Saby
>> 
>> --- On Sat, 2/26/11, gok's <[email protected]> wrote:
>> 
>>> From: gok's <[email protected]>
>>> Subject: Re: trying to query ARRemedy 6.3 data from ARserver
>>> 7.5.....help
>>> me with any ideas
>>> To: [email protected]
>>> Date: Saturday, February 26, 2011, 8:15 PM
>>> My manager didn't want to move the
>>> data structures in to the 7.5 database he
>>> want it keep out side but .....user want see only
>>> CHG:Change tickets from
>>> that 6.3 data.......
>>> 
>>> I want to see only to view the CHG:Change tickets in 7.5
>>> user tool.
>>> 
>>> 
>>> 
>>> 
>>> 
>>> Joe Martin D'Souza wrote:
>>> > 
>>> > If the database doesn't have a running AR Server, why
>>> not just upgrade it
>>> > to 
>>> > AR System Server 7.5 by installing one and choosing
>>> the upgrade option 
>>> > against that database?
>>> > 
>>> > That way the data structures will be of the same
>>> version..
>>> > 
>>> > I do not have a complete idea of what you are trying
>>> to achieve - meaning
>>> > if 
>>> > you want to access this database to just view or
>>> modify or ?? So if you
>>> > can 
>>> > give a little more of what you are trying to achieve I
>>> or someone here
>>> > might 
>>> > have some better views on how to help you..
>>> > 
>>> > Joe
>>> > 
>>> > -----Original Message----- 
>>> > From: gok's
>>> > Sent: Saturday, February 26, 2011 1:20 PM Newsgroups:
>>> 
>>> > public.remedy.arsystem.general
>>> > To: [email protected]
>>> > Subject: trying to query ARRemedy 6.3 data from
>>> ARserver 7.5.....help me 
>>> > with any ideas
>>> > 
>>> > Hi All,
>>> > 
>>> > I am trying to query or to search by based on CHG
>>> request id from ARSystem 
>>> > 6.3 to ARSystem 7.5. here ARSystem_6_3 database didn't
>>> have any ARServer
>>> > and 
>>> > Mid-tier so I am trying to use Java API ..Here I want
>>> some information 
>>> > regarding whether I can get the chg ticket information
>>> like related tasks 
>>> > and attachments to ARSystem 7.5.
>>> > 
>>> > 
>>> > Thanks for replies 
>>> > 
>>> >
>>> 
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>>> > 
>>> > 
>>> 
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>> 
>> 
>>      
>> 
>> 
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