Three seconds after sending the email I got the brilliant idea of writing the "Reply To" value into a temp field, and entering the temp field into the Email "Reply To." That worked.
In the process I also discovered a problem with the offending filter, so my twin filters weren't quite as identical as I thot. Dwayne Dear List, Our Outgoing Mailbox Configuration has a "Reply To Address" of "[email protected]," so that the reply won't go to anyone. But we have a form in which we want the reply to go to a real person. So in the "Notify" action "Reply To:" we enter: $Requester name$<$Email$>. In other words, if the Requestor's name is "Test Customer" and her email address is "[email protected]" then the Reply to will go to: Test Customer<[email protected]>. We have two nearly-identical filters that send emails. (They fire under different conditions and the email messages differe slightly) If you reply to email that the one filter sends the email goes to the above address like it should. But replies to email from the other filter might go to Test Customer<[email protected]<> or HelpDesk<[email protected]> ("HelpDesk" is the mailbox name.) or HelpDesk <testCustomer<> Question 1: Is this the way to do this? I couldn't find any instructions in the documentation, but might be overlooking something. Question 2: Why would one filter translate the Reply to correctly while its twin brother scrambles the inf? Dwayne Martin James Madison University (ARS 7.1 p3, RH Linux server, Oracle 10.2 db) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
