Hi,
Apparently something is wrong with the Set-Fields action. Maybe it has
reverted to CURRENT TRANSACTION.
Re-examine the search-qualification and the assign string.
Enter the assign-string again by choosing each field from menus instead of
typing them.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hi all,
>
> I will try to keep this simple.
>
> I have a Form A with fields $Email Body$, $Problem Summary$, $Problem
> Description$.
>
> I have Form B which holds values on how to build content for $EmailBody$
> on Form A.
>
> Value on Form B:
> "Problem Summary: "+$Problem Summary$+"
> Description: "+$Problem Description$.
>
> Now, I use a filter which does the following
>
> 1. Set fields on Email Body on Form A from Form B.
> So Email Body= "Problem Summary: "+$Problem Summary$+"
> Description: "+$Problem Description$.
> 2. Then I have a "Notify" action that would use $Email Body$ as the
> Body of email to be sent out.
>
> The problem I am facing here is Email Body is not expanding. In outgoing
> email, I see the value of body as
>
> "Problem Summary:"+$Problem Summary$+" Description: "+$Problem
> Description$
>
> instead of
>
> "Problem Summary: ABC Description: Description of ABC Problem".
>
> Basically, the fields ID are not replaced by actual values.
>
> Any help is greatly appreciated. We want to do this using workflow and not
> through email engine templates.
>
> Thanks
> Chintan.
>
>
>
>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
