Hi Tristan, It sounds like AR Server isn't licensed.
Maybe it was a temp license key that has now expired? Does the original key have any additional information in the License Qualifier field that was removed by the upgrade? Cheers Peter -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tristan Roppel Sent: 03 February 2011 10:23 To: [email protected] Subject: Problems in licensing Atrium Core 7.6.04 Hi, ARS 7.5 CMDB 7.5 Atrium Core 7.5 Oracle 11G I want to update a running ITSM 7.5 application with Atrium Core 7.6.04. I updated the ARS Server to version 7.6.04, worked fine. After that i tried to update Atrium Core from 7.5 to 7.6.04 During the installation process i always get the error message "AR System Server xxxx is not licensed". I tried to purge the AR Server license key, but this has no effect. What is the reason for this malfunction ? Cheers Tristan ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
