Chad,

A couple of notes:

1) Have you set the Accessibility option in your User Preferences for the user
   doing the work?  There is a setting where you indicate whether you are in
   Vision, Low Vision, or No Vision mode.  You must be in the Low Vision or No
   Vision mode for best results with screen readers.

2) You are on an older version of the system -- current is 7.6.4, previous are
   7.6.3, 7.5 and then 7.0.  Significant improvements have been made over the
   various releases in this area -- especially around table field handling.

   (although note that the result list is a special animal in the Windows client
   and is not really a table -- although it is on the web client).

3) We have announced that the primary environment for accessibility support for
   screen readers is the web.  That has been true since 7.5 (about 2 years).
   This is in line with the move to the web being the client and the windows
   client being phased out.

4) JAWS is VERY particular about versions.  There are major (and incompatible)
   changes that are made between versions.  We are in a constant battle with
   this solution and interaction with the AR System.  The dynamic nature of
   screens is simply not handled well.

   The compatibility matrix carefully qualifies the version of JAWS that are
   supported with the version of the AR System you are using.  With the 7.0
   version, I think it is JAWS 7 or 8.  This is a case where we DO NOT say
   "or later" since we know that that version has problems with later versions
   of JAWS.

   I think the 7.6.4 release of the mid tier is aimed at JAWS 11/12 support (but
   that needs to be checked in the compatibility matrix).


My suggestion is that you install a 7.6.4 mid-tier (for all kinds of reasons but
especially for the Accessibility work you are doing).  You can use this against
a 7.0 AR System server without problem.  That should give you the most complete
functionality and support and support for the version (at least 11 and I think
it includes 12) of JAWS that you are using.


The area of accessibility is a challenging one.  There are may difficulties with
dynamic screens and the use of various screen readers and the standards have not
come together in the area of dynamic change.  There is one caled ARIA that is
moving along and trying to come up with things to address this area and we are
tracking that standard.


I hope this information is useful,

Doug Mueller 

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Chad M Whilding
Sent: Tuesday, February 01, 2011 5:25 AM
To: [email protected]
Subject: Accessibility behavior with two keystrokes

Dear arslisters,

Looking for help from the collective experience of other users who have
fiddled with JAWS and AR System.  All help is appreciated.

I've noticed that the CTRL+ALT+F6 toggle to the Results List doesn't
actually speak anything when the toggle lands (so to speak) on the Results
List.  JAWS basically echoes the keystroke.  When toggled to the details
pane, the field with focus is spoken.

In Virtual PC Cursor I can tab through the records in the Results List, but
JAWS speaks nothing.

In Forms Mode I can scroll through (Up and Down arrow) the Results List,
but JAWS speaks nothing.

Is there an inherent property that will make any of this more verbose?


AR System 7.0.1 p9
Mid Tier 7.0.1 p9
Apache Tomcat 5.5.25
Windows Server 2003sp2
Java 1.5.0_12
I.E 7

JAWS 12...freshly update today


Regards,
Chad Whilding
Engineer
CSC

3725 Pentagon Blvd., Beavercreek, OH  45431-1706
North American Public Sector | p: +1-937.320-6342 | f:+1-937-320-???? |
[email protected] | www.csc.com


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