Hi Phil,
As we are just at the finding out stage then I’m not sure of all of the requirements for synchronisation yet but I would guess that they would not involve export/import on a scheduled basis. As we are also not using ITSM but custom applications then I am not yet clear as to whether we can legally use AIE. My hunch is that we will have to go down the API route. Thanks for the input. Nyall ______________________________________________________________________ Nyall McCavitt Software Engineer CND/COE/VI/SQ Tel: +33 1 69 88 73 02 Fax: +33 1 69 88 72 21 Mobile: +33 6 64 85 96 23 Please consider the environment before you print this e-mail From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Murnane, Phil Sent: Thursday, November 11, 2010 3:51 PM To: [email protected] Subject: Re: Integration between Remedy and IBM Rational Doors Nyall: I’ve never heard of a direct integration, but if Doors stores its data in a SQL schema, then you could build a bi-directional sync using AIE. AIE also works with XML and CSV files, so if Doors can export/import either of these on a scheduled basis, then you could build an integration that way, too. There are also other Remedy-based solutions such as View forms plus filter/escalation processing that could possibly be built. And then AR System supports C & Java APIs also, so you could just write an API program to support the integration. Hopefully Doors’ API is one of those two. Come to think of it, there’s Perl and Python compatible APIs, too. HTH, --Phil From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of MCCAVITT Nyall Sent: Thursday, November 11, 2010 03:18 To: [email protected] Subject: Integration between Remedy and IBM Rational Doors ** Hi, I was wondering if anyone had heard of an integration mechanism between Remedy and IBM Rational Doors. Apparently there is no such thing as a webservice available for DOORS but just an API based on their proprietary DOORS eXchange Langauge (DXL). Any pointers would be helpful. Thanks in advance. Nyall ______________________________________________________________________ Nyall McCavitt Software Engineer CND/COE/VI/SQ Tel: +33 1 69 88 73 02 Fax: +33 1 69 88 72 21 Mobile: +33 6 64 85 96 23 Please consider the environment before you print this e-mail ____ This message and any files transmitted with it are legally privileged and intended for the sole use of the individual(s) or entity to whom they are addressed. If you are not the intended recipient, please notify the sender by reply and delete the message and any attachments from your system. Any unauthorised use or disclosure of the content of this message is strictly prohibited and may be unlawful. Nothing in this e-mail message amounts to a contractual or legal commitment on the part of EUROCONTROL, unless it is confirmed by appropriately signed hard copy. Any views expressed in this message are those of the sender. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ____ This message and any files transmitted with it are legally privileged and intended for the sole use of the individual(s) or entity to whom they are addressed. If you are not the intended recipient, please notify the sender by reply and delete the message and any attachments from your system. Any unauthorised use or disclosure of the content of this message is strictly prohibited and may be unlawful. Nothing in this e-mail message amounts to a contractual or legal commitment on the part of EUROCONTROL, unless it is confirmed by appropriately signed hard copy. Any views expressed in this message are those of the sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
