You are running midtier ie IIS or tomcat.
Check if you have a virtual Directory created for report

Regards
Rajesh
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Arner, Todd
Sent: Wednesday, November 10, 2010 6:22 PM
To: [email protected]
Subject: Re: Error when opening a Report in web, but in usertool it works fine

We have had similar issues with reports running in the user tool and not on the 
mid-tier.   I am not sure what causes the problem but flushing the mid-tier 
cache usually resolves our issue.

Todd Arner
Great Lakes

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Andreas Müller
Sent: Wednesday, November 10, 2010 6:43 AM
To: [email protected]
Subject: Error when opening a Report in web, but in usertool it works fine

Hello members,
we have a Problem with Web Reporting.
A Standard ARS Report works in Usertool but not in Mid-Tier.
We get the german error massage "Die für den Befehl eingegebene Eintrags-ID is 
ungültig"
(The input for the command entry ID is not valid).
There is no entry in arerror.log or the mid tier logs.
There is also no ARERR Number given in this Message.

What could have happened here ?


This is the Env.

Server: ARS 7.5 Patch 4 on Win Server 2003
Mid-Tier: 7.5 Patch 4 on Win 2003 Server
DB: MS-SQL Server


Thanks in Advance

BR
Andreas

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