Thanks. Your response was helpful. It is msvcr71.dll. Microsoft has a KB for this:
http://support.microsoft.com/kb/326922 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Miller Sent: Monday, November 08, 2010 12:36 PM To: [email protected] Subject: Re: Windows 7 & ARS ** Hi Kelvin, I have not used 7.6.03 on a 32-bit machine but have not seen any of the behaviors you describe on 64-bit Win 7 machines. If anything the 7.6.03 WUT seems to work much better than the 7.5 WUT did on 64-bit machines. I have not experienced any of the hanging issues that I did with 7.5 and also haven't needed to run WUT in XP compatibility mode. Is the missing DLL "msvcr71.dll"? I just ran into this the first time the other day on a brand new install of Win 7 64-bit (older Win 7 machines have not had this issue). msvcr71.dll is part of the C runtime components (see: Redistribution of the shared C runtime component in Visual C++ <http://support.microsoft.com/kb/326922> ). I didn't worry too much about it and kept installing my other apps and noticed this morning that WUT didn't have any issue opening. One of the apps that I install must have also included the DLL. Also probably why I have not run into this on more "mature" machines. Jason On Mon, Nov 8, 2010 at 8:20 AM, Wallace, Kelvin <[email protected]> wrote: ** We installed 7.6.3 User on some Windows 7 32-bit PCs. It seems to work fine except some fields seem to be having non-visible characters added that are causing a problem. In one field, where the user inputs a phone number in the pattern 123-123-1234, an error is generated when tabbing out of the field which says it is not in that pattern (based on a AL which checks for the pattern on lose focus). If you go to the end and delete all of the characters and retype the phone number, it will often (but not always) allow the entry. Is anyone else seeing this? I also see some weird characters - usually at the end of the text - when the techs cut/paste stuff into some fields. Also, I remember reading about how some people were able to get 7.6.3 to run under 64-bit Windows 7. When I tried to install the User on a 64-bit machine, it complained about not finding a .dll it needed to run. What is the secret to making this work? Thanks in advance. Kelvin Kelvin R. Wallace Data Processing Manager Remedy Skilled Professional ITIL Foundation Certified Florida Department of Agriculture & Consumer Services Agriculture Management Information Center (AGMIC) Enterprise Platform & Computer Operations Team (EPCOT) Room B-11, Mail Stop M-3 407 South Calhoun Street Tallahassee FL 32399-0800 850-245-1067 - Phone 850-245-1075 - Fax Error! Filename not specified. http://www.doacs.state.fl.us <http://www.doacs.state.fl.us/> Please note: Florida has a very broad public records law. Most written communications to or from state officials regarding state business are public records available to the public and media upon request. Your e-mail communications may therefore be subject to public disclosure. P Please consider the environment before printing this e-mail _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
