Hi All, We are aware of this issue and working on providing a fix. In the meantime, workaround is to run the approval server on dedicated plugin-server.
Thanks Vijai -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of William Rentfrow Sent: Thursday, October 21, 2010 2:48 AM To: [email protected] Subject: Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux? That's the kicker - there's no difference. I am talking a COMPLETELY fresh install - nothing changed whatsoever in the app, conf files, or db. Patch 004 works - nothing higher does... William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Blog: www.williamrentfrow.com O 715-592-5185 C 715-410-8056 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Wednesday, October 20, 2010 3:54 PM To: [email protected] Subject: Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux? Are you getting an error message in any of the logs? If you have a working Patch 4 I would compare the config options (in the armonitor.cfg, ar.conf, and pluginsvr/ pluginsvr_config.xml). Fred "Another unlucky person not able to go to WWRUG10" -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of William Rentfrow Sent: Wednesday, October 20, 2010 12:47 PM To: [email protected] Subject: ARS 7.5 - anyone got a patch higher than 004 to work on Linux? ** I have had this same problem on the following patches: 7.5 patch 005 (withdrawn by BMC) 7.5 patch 006 7.5 patch 007 I am installing on Suse Linux (non-root). The base install works fine but after starting the server the arplugin server dies. Commenting out the approval server fixes the problem - the plugin server works fine.however, the next step is to install the CMDB + ITSM, so we definitly need the approval server. The environment appears to be correct - and the unix ldd command shows no missing dependencies from this file for the approval server in the ar.conf file: /<install dir>/ar/approval/bin/arapprove.so Patch 004 does not have this problem. William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Blog: www.williamrentfrow.com O 715-592-5185 C 715-410-8056 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
