I've installed Atrium Web Services 7.6 Patch 1 on an Oracle 11 database; I don't think it's a RAC though.
Are you installing this on a separate server/zone as per BMC recommendation? If so, Have you got the Oracle client installed on the Solaris box? Have you set the Oracle variables in the profile of the user you are installing under, e.g. export ORACLE_HOME=/opt/oracle/product/client10g export PATH=$PATH:$ORACLE_HOME/bin With these set the installer should be able to find the tnsnames.ora file. I guess the tnsnames.ora file contains the connection that you entered the SID for? Cheers Peter -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillermo Alfredo Torres Barron Sent: 26 September 2010 21:24 To: [email protected] Subject: Help with atrium web services Hi dear listers During the execution of the BMC Atrium Web Services´s installer after the specification of the data base server and after entering the username and password "system" displays the following message: "Listener refused the connection with the following error:ORA-12505, TNS:listener does not currently know of SID given in connect descriptor of SID given in connect descriptor. Our database is on Oracle RAC, but I try install on a standalone database and appear the next error: "Invalid database instance" Any idea?, what is your experience with installation of BMC Atrium Web Services on Oracle RAC? System AR Server 7.5 patch 04 BMC Atrium 7.5 patch 02 installer Database: Oracle 11g Oracle RAC S.O.: Solaris 10 Greetings from Mexico City. ............................................................................ ............... Este correo electronico es confidencial y/o puede contener informacion privilegiada. Si usted no es su destinatario o no es alguna persona autorizada por este para recibir sus correos electronicos, NO debera usted utilizar, copiar, revelar, o tomar ninguna accion basada en este correo electronico o cualquier otra informacion incluida en el, favor de notificar al remitente de inmediato mediante el reenvio de este correo electronico y borrar a continuacion totalmente este correo electronico y sus anexos. Nota: Los acentos y caracteres especiales fueron omitidos para su correcta lectura en cualquier medio electronico. This e-mail is confidential and/or may contain privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any other information herein, please advise the sender immediately by reply this e-mail and delete this e-mail and its attachments. ............................................................................ ............... ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
