Greetings List!

We're trying to decide the best way for modeling applications and
relationships. My manager has been trying to get questions answered by BMC
for some time now, but isn't getting very far.

Background: We are starting from scratch here - This is a new installation
using AR 7.5 patch 4 and CMDB 7.6 patch 1,  and ADDM 8.2, all running on
Redhat RHEL 5.

Ultimately, two of the components we'd like to use SIM and ProactiveNet -
SIM for service impact management, and ProactiveNet for predictive
analytics, and probable cause analysis.

Initially, we have two questions:

Question #1. My manager was told that SIM and ProactiveNet could be used to
create application models, and relationships within the CMDB. I've not
heard that before in any of the classes I've attended. (The options I've
read/learned about are either doing application modeling and defining
relationships within ADDM using TPL -before- the discovered data is
exported to BMC.ADDM, or by using Atrium Core Console after the discovered
data has been exported to BMC.ADDM, but before promoting it into BMC.ASSET.

What is the consensus for the best way to go about this, and is it a true
statement that SIM or ProactiveNet can create these models and
relationships, or are they mere consumers?

Question #2. Are there any of you who are actually using ProactiveNet or
SIM in your production environment?

Thanks, and happy Friday to you all!
Sam



-- Sam Morris
Service Assurance
Union Pacific Railroad, Omaha NE
402-544-2443 (Office)
402-490-8775 (Cellular)
email: sam \at/ up <dot> com
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