Anne, are you referencing the correct dataset? 7.5 is much more configurable in that regard than 7.0. Rick
On Thu, Sep 9, 2010 at 11:16 AM, Ramey, Anne <[email protected]> wrote: > ** > > I’ve upgraded my mid-tier to 7.5 to address a different issue, but now my > CI Viewer isn’t working: > > *The CI Relationship Viewer could not open because the specified root CI > does not exist.* > namespace = BMC.CORE > classname = BMC_ComputerSystem > datasetid = BMC.ASSET > instanceid = AG0019bb379a54xgwWRwgCuxog0Pm3 > > > > I’ve triple checked that the assets are there and fine. > > > > ARS 7.1 p 11 > > CMDB 2.1 p4 > > *Mid-tier 7.5 p4* > > ITSM 7.0.03 p 9 > > On Linux with remote Oracle 10g RAC > > > > The compatibility document seems to indicate this should work, and it seems > to work for all the ITSM features. Has anyone else seen this? Is it an > incompatibility? Do I have to go back to a 7.1 mid-tier? > > > > Anne Ramey > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
