Hi Joe,

Yes, our user base is very large.

We have observed that when large search is fired on our production server, then 
the performance deteriorates. Hence we want the search to be fired on other ARS 
and DB (having backup of the production data).

Moreover, we are not going for load balancer, we simply want that through 
workflows we should be able to achieve this.

With Regards,
Anuj Dua

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Wednesday, July 07, 2010 8:03 PM
To: [email protected]
Subject: Re: Directing Search based reports to another ARS and DB

**
Anuj,

Why would you want to do something like that? Are the number of concurrent 
users on your system extremely large? What kind of a usage do you expect in 
terms of numbers both total and concurrent??

And even if you do have an extremely large user base, are you aware that the 
creation threads on the ARS are different from the search threads? If you have 
more than one server pointing to the same database, wouldn't you rather 
configure them to be a part of a server group?

An RPC call sent from a client doesn't get assigned to a Fast or a List thread 
until the transaction hits the server, so it may not be possible to direct this 
call from a load balancer configuration to one or the other server based on 
what kind of a thread the server would assign this call to.

Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]on Behalf Of Anuj DUA
Sent: Wednesday, July 07, 2010 4:19 AM
To: [email protected]
Subject: Directing Searchbased reports to another ARS and DB
**
Hello,

We have a requirement to directing searchbased reports in remedy to another 
server.

For ex.

1.        We have server A and server B

2.       Both the server has ARS and DB installed.

3.       We want user from server A to fire search to server B (with data 
coming from server B)

The objective of this exercise is to keep the Server A lighter to be used only 
for creation of ticket and keeping server B for reporting only.

Please suggest how to proceed on it.


With Regards,
Anuj Dua
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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