Hi,
on my dev server, I've been trying to upgrade to atrium core 7.6 but
fail.
I upgraded ARS from 7.1 to 7.6
midtier is on a separate server and upgraded to a new 64bit linux (why
no 32bit support?) and 7.6 midtier
i upgraded atrium core to 7.5 hoping to bypass this RIK command error
(earlier attempts from 2.1 to 7.6 failed). i had to use a workaround
of pausing the installer and removing a arx from the script to finish
it. but i upgraded to 7.5 successfully.
but when i try to upgrade from atrium core 7.5 to 7.6 i get an error
message.
the upgrade is taking place on a virtual server with 4gb of ram and 1
cpu. there's 8gb free hard drive space. i do have a license. dev
cache mode is on.
ARS and SQL are on separate windows 2003 servers.
Error Message:
The installation of BMC Atrium Core 7.6.00 failed. The following
features failed to install:
BMC Atrium CMDB
com.bmc.smbu.install.common.rule.engine.CommandExecutionException: RIK
command ("C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Utilities\rik
\rik.exe" loadapp -x DRBBSREMEDYAPP -t 0 -u Demo -p -l "C:\
Program Files\BMC Software\AtriumCore\DRBBSREMEDYAPP" -n CMDB-
RIK_Install -f "C:\Program Files\BMC Software\AtriumCore\
DRBBSREMEDYAPP\cmdb\en\workflow\upgrade\750patch002\wf-
RIK.xml" -L -C) returned an exit code of 1025, which was interpreted
as a failure
Atrium Impact Simulator Engine
Installation was skipped because BMC Atrium CMDB failed to install
See C:\Documents and Settings\Administrator\Local Settings\Temp\
atriumcore_install_log.txt.
Any ideas on this?
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