Has no one else seen this error?
Feature BMC Atrium CMDB failed
com.bmc.smbu.install.common.rule.engine.CommandExecutionException: Exec
command (/tmp/Utilities/cmdb/cmdbdriver -s ncc056 -u Demo -p <not_displayed> -t
5045 -x
/opt/ar/remedy/AtriumCore/cmdb/en/workflow/upgrade/250patch000/impact-data-upgr-import-OSD.txt)
returned an exit code of 1, which was interpreted as a failure
It's failing with: Cannot open catalog; Message number = 93
I think I found the solution to the product catalog issue, but the CMDB one
just has me stumped.
Anne Ramey
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From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ramey, Anne
Sent: Friday, May 28, 2010 1:10 PM
To: [email protected]
Subject: CMDB upgrade
**
I'm upgrading CMDB 2.1p4 to 7.6 on linux OS. It's failing with: Cannot open
catalog; Message number = 93 from this part of the install:
impact-data-upgr-import-OSD.txt
I don't really have any idea where to go from here because I don't understand
what is wrong. This is part of the post-install activities, so it clearly
could talk to the DB and the install checks the ARS user permissions before it
ever starts, so it can't be DB or permissions. Any input would be helpful.
The product catalog install also fails on this file:
/opt/ar/remedy/AtriumCore/dsl/pct/workflow/en/pct-upgrade.drm but the
corresponding log is completely empty, so I don't know what is wrong there
either.
Thanks,
Anne Ramey
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authorized State Official.
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