Excellent nice work

Sent from my iPhone

On 11 May 2010, at 18:27, Misi Mladoniczky <[email protected]> wrote:

Hi,

With a little help from the list (to quote a famous song), we now have all
of ITSM version 6.3, 7.0, 7.1 and 7.5 in the RRR|Alias database:
http://rrr.se/cgi/alias?a=ITSM63
http://rrr.se/cgi/alias?a=ITSM70
http://rrr.se/cgi/alias?a=ITSM71
http://rrr.se/cgi/alias?a=ITSM75

       Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se .

6.03.00 is the version

Regards
Rajesh

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Misi Mladoniczky
Sent: Friday, May 07, 2010 1:30 PM
To: [email protected]
Subject: Re: Finding the connected form-name, alias and entry- points...

That should be no problem...

I see the following supported versions in the compatibility matrix, what
would be the corresponding 6.3 name for the app?

BMC Remedy IT Service Management Suite (ITSM7)
- 7.6.00
- 7.5.00
- 7.1.00

What was it called before that, and which versions are there?

I can add radio-buttons for the different versions in RRR|Alias, to
prevent mixup.

       Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se .

This is great . but could have be much better, if it could have
information from V6.3 onwards.

6.3 may be outdate. but i still think may of us are still  using it


Regards
Rajesh Nair

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kbegosh
Sent: Thursday, May 06, 2010 11:53 PM
To: [email protected]
Subject: Re: Finding the connected form-name, alias and entry- points...

If you need help let me know.  I have the def files for 7.5, 7,6.  I
can upload them to your site or something like that.

Sent from my iPhone

On May 6, 2010, at 2:00 PM, Misi Mladoniczky <[email protected]> wrote:

Hi Rick, Kerry, Begosh,

That is good to hear, from all of you.

The next step would be to find complete form-def-files from all of
ITSM 7.0, 7.5 and 7.6 to make the database complete.

Finding language specific def-files would also be something to do.

How can I get a complete set of these def-file in an easy way, any
ideas?

The current version of RRR|Alias is based on an English ITSM 7.0. The
installed modules should be fairly complete, but I am not sure
exactly how complete they are...

      Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
logs.
Find these products, and many free tools and utilities, at
http://rrr.se .

Misi, it actually sounds like a great app.  I just haven't had the
time to go take a look at it.  I definitely will in time, though!

Rick
On Thu, May 6, 2010 at 5:14 AM, Kbegosh <[email protected]> wrote:

Misi,
I also just checked it out and it is a very cool tool and very
usefull.

Sent from my iPhone


On May 6, 2010, at 7:46 AM, Misi Mladoniczky <[email protected]> wrote:

Hi again,

I just want to check a couple of things, as RRR|Alias has not been
visited anywhere near what I was expecting.

This is an open page, and you do not need to login or anything
similar.

Q1: Have you all learned which Form Alias is connected to which
Form, and the same for the Entry Points in ITSM7, which would make
this tool obsolete?

Q2: Have I missed something else? Maybe there is some other way to
quickly find out the Alias/Entry Point/Form Name relationships?

Q3: Maybe I was too vague about what this really was, and it's
benefits?

Normal access: http://rrr.se/cgi/alias

Search for "Incident": http://rrr.se/cgi/alias?s=incident

    Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by
optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your
Remedy logs.
Find these products, and many free tools and utilities, at
http://rrr.se.

Hi all,

I have sometimes felt frustration when trying to correlate error reports to the actual underlying form name, when Entry-Points and
View- Aliases are the only thing shown by the user interface...

I hope this will be the solution for all of us:
http://rrr.se/cgi/alias

Just type in a search keyword, and you will get a list of all
form-names, view-aliases and entry-point-names that match.

The current data is taken from ITSM7, but I guess that most
labels are the same in newer versions. I will add new
applications as soon as you help me with the def-files needed.

    Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by
optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your
Remedy logs.
Find these products, and many free tools and utilities, at
http://rrr.se .


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