Thanks a lot Axton! I actually visited the site before posting, but I got strange behaviors, such as broken pages with scripts showing and even after creating an account, I wasn't able to navigate much.
Following your link, all looked fine and I didn't even have to register/login. Must have been local browser issues. Anyway, the site content is awesome and more than what I was looking for. All: One question: how would you handle a situation where one of the parameters (field value) you are sending is big and has special characters? For example, if I'm sending an entire email text to a diary field, I think I will end up breaking the windows command line that invokes the program. I am guessing I need to look for and escape all special characters before invoking the program. Even then there must be some limit to the length of windows command line. Ben: Thanks for the info on Meta-update. It's intriguing. No API? You mean I personally don't have to worry about APIs? I will take a look when I'm free)er). --- On Wed, 4/28/10, Axton <[email protected]> wrote: From: Axton <[email protected]> Subject: Re: API programs: need lazy guy's version of create/update/query tickets on Windows To: [email protected] Date: Wednesday, April 28, 2010, 5:48 PM ** A series of .net utilities for just this purpose: http://arswiki.org/projects/dotnetutil Compiled versions are available for download on the downloads tab. Axton The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Wed, Apr 28, 2010 at 1:24 PM, Rabi Tripathi <[email protected]> wrote: > Hi all, I need a way a third party Windows application can > create/update/query tickets in Remedy. > > I know there are tons of ways, but if somebody has a sample code in any > common windows language (.Net? VB? Java?), or better yet a generic program > that can take form name and field/value pairs etc as parameters (there used > to be esp_getentry, esp_setentry etc), let me know. I just don't want to > spend a lot of time to start from scratch. > > I can't do Web Services (mismatch of Midtier and ARS versions). I am about to > search around for a code base to start with, but if anybody has anything > handy, send my way or let me know. I have perl code in Unix, but porting that > over ti Windows is some work. > > TIA. > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
