I think the second point given by Pritch below is the key. The load balancer between the midtier and the server needs to have session persistence turned on so that it always directs a given user to the same backend server during their session. Otherwise, it may direct them to the other server at some point, causing it to try to log in the person again, generating the error you're seeing.
I would NOT recommend making the default web path point to the specific AR servers, however. Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of pritch Sent: Wednesday, April 28, 2010 6:51 AM To: [email protected] Subject: Re: Default Web path in Server Information Maybe try to put in the specific server web path (ie http://server1/arsys for server1 and http://server2/arsys for server2). If the sticky bit is turned on with load balancing, the user should be directed to the same server during that session. On Wed, 28 Apr 2010 07:45:23 -0500, "Aluru, Radhika" <[email protected]> wrote: > Hi Listers, > > We have implemented load balancer for the mid tier server and it is > working fine. But the only problem we are facing is with the Default web > path in the server Information. We have given > http://loadbalanceraliasname/arysy in the default web path. When user is > clicking on the link that is present in the notification email, he is > getting an error " User is already connected to another machine". > > Has anyone got ideas on how to resolve this? > > Regards, > > Radhika Aluru > > > **************************************************************** > Confidentiality Note: The information contained in this message, and any > attachments, may contain confidential and/or privileged material. It is > intended solely for the person(s) or entity to which it is addressed. Any > review, retransmission, dissemination, or taking of any action in > reliance upon this information by persons or entities other than the > intended recipient(s) is prohibited. If you received this in error, please > contact the sender and delete the material from any computer. > **************************************************************** > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

