I think the second point given by Pritch below is the key.  The load balancer 
between the midtier and the server needs to have session persistence turned on 
so that it always directs a given user to the same backend server during their 
session.  Otherwise, it may direct them to the other server at some point, 
causing it to try to log in the person again, generating the error you're 
seeing.

I would NOT recommend making the default web path point to the specific AR 
servers, however.

Lyle

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of pritch
Sent: Wednesday, April 28, 2010 6:51 AM
To: [email protected]
Subject: Re: Default Web path in Server Information

Maybe try to put in the specific server web path (ie http://server1/arsys
for server1 and http://server2/arsys for server2).   If the sticky bit is
turned on with load balancing, the user should be directed to the same
server during that session.

On Wed, 28 Apr 2010 07:45:23 -0500, "Aluru, Radhika"
<[email protected]> wrote:
> Hi Listers,
> 
> We have implemented load balancer for the mid tier server and it is
> working fine. But the only problem we are facing is with the Default web
> path in the server Information. We have given
> http://loadbalanceraliasname/arysy in the default web path. When user is
> clicking on the link that is present in the notification email, he is
> getting an error " User is already connected to another machine".
> 
> Has anyone got ideas on how to resolve this?
> 
> Regards,
> 
> Radhika Aluru
> 
> 
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