Hi Fred,

Removing the space after the colon was exactly the same thing I did
after starting to receive errors. I also used the exit(0) line :-)
I have no idea why it fails, the only way left seems a restart as
Conny said, i think.

Koray

On Apr 20, 8:20 pm, "Grooms, Frederick W" <[email protected]>
wrote:
> I may be picky here but when I do an external $PROCESS$ from an AL I don't 
> put a space after the colon
>   $PROCESS$ @@:/mypath/script -p1 parameter1 -p2 parameter2
>
> The 0x86 is what the script is exiting with as a status.  On scripts I don't 
> want to return an error to Remedy I exit them with an   exit 0  line.
>
> Fred
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of koray
> Sent: Tuesday, April 20, 2010 11:54 AM
> To: [email protected]
> Subject: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
>
> Hello Conny,
>
> I activated arfork-log and here is the output:
>
> arforkd version 7.5.00 PatchTue Apr 20 18:46:00 2010 Arforkd: Opening
> log file in overwrite mode.
> Tue Apr 20 18:46:00 2010 Awaiting record marker.
> Tue Apr 20 18:46:04 2010 Received record marker.
> Tue Apr 20 18:46:04 2010 Spawning child, shell "", command "/mypath/
> script -p1 parameter1 -p2 parameter2".
> Tue Apr 20 18:46:04 2010 Spawned "/mypath/script -p1 parameter1 -p2
> parameter2" as pid 886.
> Tue Apr 20 18:46:04 2010 Awaiting record marker.
> Tue Apr 20 18:46:06 2010 process id 886 has exited with status 0x86.
> Tue Apr 20 18:46:14 2010 Received record marker.
>
> @process id 886 has exited with status 0x86: Can you help me on what
> 0x86 status is?
> @arserverd restart: How can I see the stdout messages related while
> the restart?
>
> Best Regards,
> Koray
>
> On Apr 20, 7:32 pm, Conny Martin <[email protected]> wrote:
> > Koray,
>
> > acivate arfork-log. If you don't see anything in arfork.log restart 
> > arserverd in your Unix-shell to see stdout/stderr.
>
> > HTH
>
> > Kind Regards Conny
>
> > -----Ursprüngliche Nachricht-----
> > Von: Action Request System discussion list(ARSList) 
> > [mailto:[email protected]] Im Auftrag von koray
> > Gesendet: Dienstag, 20. April 2010 18:29
> > An: [email protected]
> > Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 
> > 7.5
>
> > Script's working quite perfect. I tried copying&pasting "/mypath/ script 
> > -p1 parameter1 -p2 parameter2" to UNIX shell and it returns as expected. So 
> > it can't be the syntax.
>
> > On Apr 20, 7:21 pm, Frank Caruso <[email protected]> wrote:
>
> > > Is the problem with the syntax or with what /mypath/script is doing?
>
> > > On Tue, Apr 20, 2010 at 7:18 PM, koray <[email protected]> wrote:
> > > > Hello together,
>
> > > > I have upgraded my ARS servers from 6.3 to 7.5 and facing with some
> > > > major problems since then.
> > > > The previous syntax to run an external process via an Active Link
> > > > was
>
> > > > $PROCESS$ @@: /mypath/script -p1 parameter1 -p2 parameter2
>
> > > > and it worked perfect. But since the 7.5 upgrade I have been
> > > > receiving
> > > > errors:
>
> > > > <ACTL>     -> Passed qualification -- perform if actions <ACTL>         
> > > >  
> > > > 0: Set Fields
>
> > > > <ACTL>             Process: /mypath/script -p1 parameter1 -p2
> > > > parameter2
> > > > <ACTL>     **** Error while performing active link action
>
> > > > Do you have any idea? What am I doing wrong here?
> > > > I even tried double-quoting the parameters but nothing seems to work.
>
> > > > Also removing ":" character from active link results with no error
> > > > but returns null.
>
> > > > Thanks in advance!
> > > > Koray
>
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