yes it is a bug on 7.2 patch 2, fix is to go to patch 3. Just found that out.
On Tue, Mar 16, 2010 at 7:10 AM, Alan Blake <[email protected]>wrote: > ** I have heard of this issue. Make sure you are on the latest RKM patch > and if you already are then open a support ticket and get the latest hotfix > for this. > > Alan Blake > Knowysis > > --- On *Mon, 3/15/10, Kevin Begosh <[email protected]>* wrote: > > > From: Kevin Begosh <[email protected]> > Subject: Re: RKM Issue > To: [email protected] > Date: Monday, March 15, 2010, 12:48 PM > > ** > This is what I did and the stepts I took > > > This is what I did > > > > 1. Took publish document and click modify > > 2. This opened it up in draft status > > 3. I then modified the document and clicked save > > 4. I then took the draft document click modify > > 5. The I clicked on promote. > > 6. That then saved and closed out the article. > > 7. This brought me back to the main page > > 8. The draft article was no longer there. > > 9. I looked at the published article and it has the changes I made. > > 10. I reindexed the server and the draft version is showing up again. > > > I looked in the RKM Data folder and the draft article document never left. > > It seems like the problem is once I put a published article in draft to > modify I can never get that draft out besides if I manully delete it. > > Kevin Begosh > > > On Mon, Mar 15, 2010 at 2:26 PM, Kevin Begosh > <[email protected]<http://mc/[email protected]> > > wrote: > >> List, >> I am working with RKM 7.2.00.002, and I have published articles that I put >> back into draft to modify and then re-publish when I am done modifying it. >> The problem is that it keeps the copy of draft as well as the published >> one. I have re-indexed and it does not go away. Actually when I set the >> draft to publish it goes away but when I re-index it comes back. Has anyway >> else seen this. Am I doing something wrong with the document? >> >> ARS 7.1 pach 9 >> WIndows 2003 >> tomcat 5.5 >> >> -- >> Kevin Begosh >> > > > > -- > Kevin Begosh > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
