All,
I am working on a requirement that whenever a user closes a Remedy ticket, system should automatically email customer a word document (content of the word document is coming from the Remedy ticket) I have some idea of auto generating word document: * create a word template * Use DDE to open, pass value, and close the file But I am not sure what is the best way to send out this file through email, have you ever worked on similar task before? If so, how did you do it? Thank you!! Huiqing </PRE><BR><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#003366'> _____________________________________________________<BR> This electronic message and any files transmitted with it contains<BR> information from iDirect, which may be privileged, proprietary<BR> and/or confidential. It is intended solely for the use of the individual<BR> or entity to whom they are addressed. If you are not the original<BR> recipient or the person responsible for delivering the email to the<BR> intended recipient, be advised that you have received this email<BR> in error, and that any use, dissemination, forwarding, printing, or<BR> copying of this email is strictly prohibited. If you received this email<BR> in error, please delete it and immediately notify the sender.<BR> _____________________________________________________ </SPAN><PRE> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
