Is your Oracle 11 instance in a RAC? If so, there are issues with the installer working with the instances of a RAC that can give errors like you posted. I posted how we worked around the issue a while back (I think it was early to mid last year). I can try to find it again if that's what's going on here.
Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tournier, Pascal Sent: Tuesday, March 09, 2010 9:13 AM To: [email protected] Subject: Re: ORA-12154: TNS:could not resolve the connect identifier specified ** Hi, I'm trying to install ARS 7.5 (patch 04) on our new LINUX server. I'm running Oracle 11 and I'm using the installation within a upgrade mode as we have imported our DB data (oracle 9) into our new DB (Oracle 11). Following the BMC support matrix, we are using the oracle client 10... The problem is that I get the following error during the installation : ORA-12154: TNS:could not resolve the connect identifier specified Or depending on the setting I provide I get ORA-12514: TNS:listener does not currently know of service requested in connect descriptor I have checked the tnsname.ora file as well as the listener.ora and everything seems to work fine... the listener is started, I can do a TNS ping, I can connect with SQLPLUS,... Also during the installation he ask me for the "Oracle Connection Identifier" and don't really which information I should provide at this point. Any idea ? Thanks Regards _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"__Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

