Hi Fred,

Yes, we have a sub-form so it can receive multiple entries. We also created a 
unique index as to avoid duplicates, etc.

 

We tested with SoapSonar and we see the multiple records come in, but in Remedy 
we just see 1 record being created...

 

Thanks!

 

Juan
 
> Date: Wed, 3 Mar 2010 10:16:09 -0600
> From: [email protected]
> Subject: Re: Web Service Question - OpGetList
> To: [email protected]
> 
> OpGetList does return a list, but how do you have the list mapped? Is it 
> going to its own sub-form (each info would be its own record)? 
> 
> Fred
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Juan Carlos Figueroa
> Sent: Wednesday, March 03, 2010 9:52 AM
> To: [email protected]
> Subject: Web Service Question - OpGetList
> 
> Hi list,
> 
> Have a question regarding web services and the OpGetList operation.  
>  
> As an example, here is what I am trying to do - I have a button on the Help 
> Desk form that pushes the qualification to a new regular form that I built 
> that will pull back all the Work Info entries for that specific Incident.  I 
> have also created a filter to consume the web service that I built with the 
> OpGetList operation.  I have made sure that the MaxOccurs is unbounded and 
> the GetListValues is correctly mapped (the ROOT is not mapped).  
>  
> The issue I am having is that I am getting only one Work Info to come back 
> across if there are multiple Work Infos.  I have tried contacting support but 
> they are just giving me the Integration.pdf and say to follow the examples in 
> there.  I was wondering if anyone else has had any luck with getting 
> multiples to come back across when consuming a web service.  I see in the 
> mid-tier logs that all the Work Infos are being passed back but not sure why 
> they are not being saved in the form consuming the web service.  Thanks in 
> advance for your help!
> 
> ARServer - 7.0.1 patch 8
> Mid-Tier - 7.0.1 patch 8
> 
> Juan
> 
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