Lee,
To add to what Joe said...flashboards also have to look at the mid-tier
in order to function. I do find them very useful but usually restrict
them to some other type of "Navigation Bar" usually at the top so that
they do not fire as soon as you open the Home Page, this is important
when you have a very large user base all accessing the Home Page (which
is normal). Also, I typically put a View Field on the Home Page and
then call what ever I want (URL or anything else) into that field using
the Navigation Bar.
HTH
MCD
Maria C Delagarza
Principal Consultant
eluridesigns.com | [email protected]
817.629.1543
Joe D'Souza wrote:
Lee,
Somewhere in that 'blank space' you may want to create a table of Alerts, if
your company uses Alerts, with functionality to open the ticket tied to the
alert.
If you use SLA, a table of upcoming thresholds and violations might be
useful as well.
While flashboards would make the page look pretty, they may not be as useful
to every individual to see on a home page, as the ability to check and
monitor specific alerts or events..
Cheers
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]]on Behalf Of lee
Sent: Monday, February 08, 2010 3:49 PM
To: [email protected]
Subject: Remedy Home Page
This one was quite difficult to search on.
Everytime I log into Remedy, the Home Page is so plain.
I have some ideas that I want to do but I'm wondering what others have done
to spruce up their home page.
I'm thinking of putting some simple like a flashboard.
Ideally I'd like to put up a flashboard of the logged user's current open
incident and work orders.
However I can't find a way to do it with a single variable flashboard.
Anyway, what have others done on their home page?
Links to intranet?
Picture of the company office?
Thanks
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