As here does not have Asset yet he won't have access to any of the AST forms and views so that's not a solution
You can add additional permissions above administrator but you need to study the CMDB manuals and permission rules within the CMDB - its not straight forward. Stuart Schon From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, 4 February 2010 10:46 To: [email protected] Subject: SOLVED: Asset Security in ITSM (without Asset Module) ** Found this on the AST:Equipment screen, the People tab. Press the Add button it will let you select person or group. ________________________________ From: Pargeter, Christie :CO IS Sent: Wednesday, February 03, 2010 3:37 PM To: '[email protected]' Subject: Asset Security in ITSM (without Asset Module) Hi All - We have ITSM but not Asset yet we want to do some basic things with the CMDB. I am trying to set the security for one of our teams to be able to update all the records in the Equipment table. They have Asset User with None as the license type. They can create records but not update them. The ITSM Config Guide (pg 107) says they can "If user belong to a Support Group that is associated to a CI as either supported by, created by, or managed by." How do I say that Group X can update Equipment records or how do I build this relationship??? Thanks ARS 7.1 p 6 ITSM 7.0.3 p 9 (Incident, Change, Problem) Window 2003 MS SQ 2005 IIS/Tomcat RKM 7.2 p 2 MidTier 7.1 p 6 ________________________________ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst [email protected] 1120 Building tel: 503-415-5149 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ This is an email from Fujitsu Australia Limited, ABN 19 001 011 427. It is confidential to the ordinary user of the email address to which it was addressed and may contain copyright and/or legally privileged information. No one else may read, print, store, copy or forward all or any of it or its attachments. If you receive this email in error, please return to sender. Thank you. If you do not wish to receive commercial email messages from Fujitsu Australia Limited, please email [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
