Good point. We have not had Record Object Relationships turned on. Maybe I was having a hard time turning it on because of bad memories with the old Sync Search Database and I didn't want to wait for the relationships to build after the first ARS restart. We have been using ARInside finding relationships and troubleshooting so there wasn't a real need.
That said your email inspired me to turn it on for our new ITSM 7.6 playground. I was surprised that it only took 40 minutes for a Incident/CM/Asset/SLM. It took over 30 hours for ARInside, obviously ARS has the advantage being built in and storing to a db. It went so well I turned it on for our real test env (ARS 7.5, HD6/AM6/SLA6 and a ton of custom apps) and it only took 12 minutes. Do you have Relationship turned on for your production env? I would imaging there should not be a noticeable impact with it turned on but you never know. At 12 minutes (and probably less since our prod is beefier than test) I may just turn it on the next time we do MS patching? I have just started to look at it but so far I am enjoying all of the features that are now available (Search, Relationships, Analyze). Thanks Rod! Jason On Tue, Feb 2, 2010 at 6:43 PM, Rod Harris <[email protected]> wrote: > Jason, > > I agree, there are a lot of great features in the new dev studio and > its worth taking the time to get used to them. I think you missed the > most important new feature for me though. That is the ability to "Show > Relationships" and then easily navigate to the related workflow. This > feature allows me to load a form and then do a top down drill in to > all of the workflow on the form. If I want to change or remove a field > I click on the show relationships menu of the field and it brings up a > list of all of the references. If I have an active link I can do a > show relationships and find all the fields and active link guides > related to the active link. If I want to change what happens when a > button clicks I bring up all of the related workflow for the button. > This is a far more intuitive way to work than the old admin tool. I > loved the old admin tool and became pretty proficient at using it but > I would never go back now. > > I think there is a huge increase in efficiency to be had from using > the "show relationships" function effectively. It is worth taking your > time to learn how to use it, it will repay the investment many times > over. I have noticed a substantial reduction in debugging time. Show > relationships means less bugs and much quicker troubleshooting of the > bugs that do get through. I know we used to have a limited show > relationships feature in the admin tool but that wasn't updated in > realtime, wasn't reliable nor as comprehensive as the new function. It > gets my vote for the most significant advantage of dev studio over > admin. Coming in second would probably the ability to update selected > properties of a whole bunch of fields at once. Honourable mentions to > the outline view, the online help & syntax checking (fix the bugs in > it though) and to the ability to open lots of workflow views with > different searches etc. > > The down side of Dev studio is the number of quite fundamental bugs > still in it. All of them have workarounds but I'm looking forward to > the soon to be released patch 4 to hopefully fix a lot of them. It > also uses a lot more memory than the admin tool. I'm finding that a > 1Gig machine is not enough any more, even under windows XP. > > The other benefits of 7.5 that really impress me lately are the > improvements made to the mid-tier. I have made the decision to phase > out the User tool for not just my end-users but for myself as well. > The performance, stability, re-caching and logging capabilities of the > web client are now in my opinion better than the 7.5 user tool. I love > the ability to close the logging window to start a fresh log instead > of having to jump in to options and change the log file name. I love > that I don't need to log out to have my changes take in the web > client. I love that all the new 7.5 user interface features work in > the web. I love that the web client now works on browsers other than > IE. > > While I'm on the subject of developer productivity improvements I'd > like to plug another one of Misi's free utilities. I have just found > out how useful Misi's web based utility for generating lots of change > fields active links automatically. I have been copying and pasting all > of the fields I want to create a change fields entry for into a > temporary view. Creating a def file, and then specifying the view name > as a parameter for creating the appropriate active link def file. It > sure beats endless button clicking to create a bunch of change fields. > I still use rrrChive a lot also. It's an unbeatable utility for server > migrations and for keeping a dev environment in sync with prod. > > I'm pretty optimistic about the future of Remedy development at the moment. > > Rod > > > > > On 3 February 2010 05:59, Jason Miller <[email protected]> wrote: > > ** > > > > We went live with ARS 7.5 last April. At that time I figured I might as > > well get used to this thing called the Dev Studio and force myself to use > it > > unless I absolutely could not (yes there are still a few bugs that > require > > the Admin Tool to make a change). > > > > It did take a few weeks to get used to and it did slow my production down > a > > little while I was learning the features. Now that is over I love it!!!! > > There are a number of things that can be done much faster in the Dev > > Studio. There are a handful of things that do take a little long or may > > require a few more clicks but the positives far outweigh the negatives. > > > > Hopefully this will help those who are still getting used to the Dev > Studio. > > > > One of the first things is to Minimize all of the windows that are > Restored > > by default. This is a great help with the workspace size issues. I do a > > lot of development on my laptop without any problem. > > > > I minimize every window (tab). Once minimized an icon is sent to one of > > margins surrounding the application and grouped by Shortcut Bars. Click > on > > the appropriate icon to show that tab. It will automatically minimize > once > > you move away from it (such as opening a form/AL/Filter/etc). > > I find that initially opening a tab that lists objects from the icon, > that > > the viewing area is a little small vertically. You can easily drag the > > bottom down to make it larger. I have not figured out if I can set the > > default size as a preference. > > > > Press the period key to move a field > > > > This was a major frustration point at first until I figured out how to > move > > a field with the arrow keys. Selecting a field and pressing an arrow key > > used to move the field now it just selects the next field making it > > impossible to nudge fields around. > > Select a field(s) and then press the period key. Now you can arrow the > > field(s) around. > > Be careful not to bump your mouse while you are moving field with the > arrow > > keys, they’ll jump around the form very quickly. Just press Esc to > cancel > > the move. > > I just found this out 5 minutes ago… Keep pressing the period key and it > > will change what property you are changing (position, Field Width, Data > > Length) > > Moving between fields could be really handy if I could figure out how to > > open/get to the properties without using my mouse (you can navigate and > set > > properties from the keyboard). > > > > Setting the form size > > > > This was another pain point until I figured out how to do it. > > Open a form, click Layout from the menu bar then Show Actual View Size. > You > > will now have some handles to drag the form to the size you want. > > Once you get used to this it is a nice feature because you have to > purposely > > change the size of your form vs. using the last size it was saved at. > > One note: Ctrl+Alt+M is supposed to toggle this mode on and off. I find > > that I have to choose Show Actual View Size from the menu the first time > > after opening a form and then the key combination will start to work. > > > > The Working Lists replaces the View By Form functionality > > > > Right Click on the Working List node and select "New View by Form List. > > Save it and add the forms you want to see. > > Then double click the new Working List to open (Right click to edit the > > forms) > > > > Single List, View by Type and View by Form > > > > When you are working in a Working List or Application there are 3 buttons > in > > the upper right corner. These change how the objects are grouped. > > > > Single List: lists all objects together. Very nice to sort by Modified > > time and you can see all objects (Forms, Filters, ALs, Menus) that were > > recently changed. > > By Type: Groups objects by Type. This is what we are used to in the > Admin > > Tool, Forms grouped together, all Active Links grouped together, etc. > > By Form: Groups objects by their primary form. > > > > Combining these with the Filter Options is a very quick way to find > objects > > (copy and paste from a def/log file) > > > > Outline > > > > This will show all fields in the view that is active > > Clicking a field will automatically jump that the field on the form. > From > > there you can quickly click the Properties button. > > There are two options for how you view the Outline. > > > > Tree Overview: Will show the fields in hierarchical format in relation > to > > their parent container. A page holder (AKA a panel) will have its pages > > listed below it. Below that Attachment Pools and Table fields will have > > their attachments or column listed below them. > > Table Overview: Shows Field ID, Name and Label. You can sort by any of > > these columns! > > > > Tab Order > > > > You can now set the Tab Order by changing an integer property of fields > > (Select and Edit) or by clicking on the objects in the same tab order you > > want (Increment on Click). > > > > Find > > > > Ctrl + F with a form open will bring up the Find Field dialog. Here you > can > > find a field by entering a Label, Name or Field ID. > > > > The content assist feature > > > > This is a form auto complete that many IDEs already have. > > > > Ctrl+M to maximize an object and hide to other tabs. I find that I do > this > > less since I minimize the tabs first thing and have more working space. > > > > Now that I think about it, this is a really quick way to minimize all of > the > > tabs in bullet 1 > > > > Multiple field properties > > > > There is more that can be done to multiple fields at once and a little > less > > cumbersome. You can grab a group of field and drag the handle to > increase > > or decrease their size at once. You can even select multiple fields from > > the Outline field list and adjust properties. > > Obviously you can change only shared properties that make sense if you > have > > different field types selected. (Permissions, views, hidden/visible, > label > > location) > > > > Much more Copy and Paste capabilities. Most properties and references > are > > text fields where you can copy text. > > Run Process library > > > > You can select a run process from within the Dev Studio. No more looking > to > > the workflow guide to find the exact Run Process syntax. > > There is even documentation as to what the RP does and some examples > > > > HTH, > > > > Jason > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > > Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
