I had a problem upgrading to patch 3 as well. I my case the system was not translating the file correctly and was putting a carriage return in instead of a line feed and thus was deleting a character. Instead of 'Begin' the code said 'egin' and for some funny reason 'egin' is not a real command. I believe that the file that was giving me problems was asdf_ServerApps1 as well. Took BMC two months to get a fix to me so I hope you don't have the same delay.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Steve Iocco Sent: Monday, January 11, 2010 1:48 PM To: [email protected] Subject: ARS 7.5 Patch 3 failed ** Hello listers. I recently attempted to upgrade ARS 7.5 Patch 2 to patch 3. During the installation on the Test server everything went smooth, and was successful. On the prod server we ran into major issues. In looking at the log files, it appears that the install failed primarily due to bad paths to the XML configuration files. Paths to the xml files for def file and arx imports appeared as hidden shares with $ signs in the following format. Note the paths are incorrect and not valid: installforms$//$adf_ServerApps1_en.xml ?? com.bmc.smbu.install.common.rule.engine.CommandExecutionException: RIK command ("C:\DOCUME~1\USER\LOCALS~1\Temp\Utilities\rik\rik.exe" loadapp -x MYSERVER.xyz.local -t 3355 -u USER -p <not_displayed> -l "C:\Program Files\AR System\MyServer" -n ARServer-RIK_PostUpgrade -f "C:\Program Files\AR System\MYSERVER\ARServer\installforms$//$adf_ServerApps1_en.xml" -m nosamp -k 0 -L -c) returned an exit code of 2, which was interpreted as a failure]} I was attempting to upgrade using RDP on a VM. Note the RIK folder was never created in the TEMP folder under Utilities. There were some jar files only? Thanks Steven ________________________________ Windows Live Messenger makes it easier to stay in touch - learn how! <http://go.microsoft.com/?linkid=9706113> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
