Yep,

Same problem here... Are there any special options I need to check on the data 
source when import data from ARS to Excel using ODBC?

brgds
Trond Valen - Steria AS
Mobile: +47 913 36 275
[email protected]

-----Opprinnelig melding-----
Fra: Action Request System discussion list(ARSList) 
[mailto:[email protected]] På vegne av Carey Matthew Black
Lagt inn: 14. juli 2009 20:01
Lagt inn i: Remedy
Diskusjon: Excell data query
Emne: Re: Excell data query

Fred,

I have no idea if a new patch has been pushed on to my pc since I last
tried this "function".

However, as of this moment, I see this for my copy of Excel. ( I
assume it is as current as it can be.)

Microsoft Office Excel 2007 (12.0.6504.5001) SP2 MS0 (12.0.6425.1000)

( I finally found this after poking about 4 buttons to find the good
old "About Excel" that use to be under the Help menu. I hate it when
programs change key mappings or menus.... grrrrRRRR. Sigh.)

HTH.

Do you know of any specific patch that helps/hurts/affects these
features of Excel 2007?

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Tue, Jul 14, 2009 at 1:19 PM, Grooms, Frederick
W<[email protected]> wrote:
> Do you know which Office 2007 ServicePack level they are on?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Carey Matthew Black
> Sent: Tuesday, July 14, 2009 12:01 PM
> To: [email protected]
> Subject: Re: Excell data query
>
> Steve,
>
> I can second the experience.
>
> But I can add that we are using Excel 2007 with ARS v6.3 and v7.1 and
> the problem appears to exist against both ARS servers/ODBC drivers. I
> like Kelly concluded that the commonality was Excel 2007 more than
> ARS. It sure does not help me functionally, and it is a lot harder to
> get my users to "blame Microsoft" (than BMC). So ultimately we hear
> "Remedy doesn't work".  We can all blame each other but at the end of
> the day if the users can not get the job done, then ... other
> processes/tools will be found.
>
> I have not had any time to try to fix it yet. Just to many bugs in all
> the software that I use these days. :(
>
> --
> Carey Matthew Black
> BMC Remedy AR System Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
>
>
> On Wed, Jul 8, 2009 at 6:29 PM, Steve
> McDonald<[email protected]> wrote:
>> **
>> Has anyone had problems extracting data via Excel after upgrading to Excel
>> 2007?
>>
>> I have a user that the following error:
>>
>>   Unable to obtain a list of tables from the data source.  He said
>> spreadsheets created with Excel 2003 work ok but nothing new.
>>
>> We're on 7.1 patch 6 on Unix 10/Informix 10.
>>
>>
>> Thanks

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