Thanks I'll give that a try

regards

Stuart Schon
Team Leader

FUJITSU AUSTRALIA LIMITED 
Level 3, 2 Julius Avenue, North Ryde, NSW 2113, Australia
T 02 9113 9435  M 0439 475 240 
[email protected]
www.au.fujitsu.com 


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Carey Matthew Black
Sent: Saturday, 21 November 2009 01:41
To: [email protected]
Subject: Re: Change Password and the Cancel button

Stuart,

Add some workflow to the button.

Have it... Check the data in the User form that identifies when the
user has to update their password. If the data looks like the user
needs to change their password then you can have it do what you want
it to do. ( You said "logout" but you might also consider asking the
user if they want to logout "yes/no" dialog too.)

HTH.

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Thu, Nov 19, 2009 at 11:57 PM, Schon, Stuart
<[email protected]> wrote:
> Hi
>
> We turned on password management for ARS 7.1, all good except when a
> person is forced to change a password. they can just press the Cancel
> button and  continue on as before with there existing password - not
> good.
>
> The form is displayed by password management or by pressing Change
> Password from the Home panel. When it's the latter pressing cancel is
> legitimate, but if they are forced to change password via password
> management work-flow then I would like Cancel to be equal to Logoff
>
> Does anyone have a suggestion on how to do this?
>
> ARS 7.1 p2,
> ITSM 7.0.3 P5
> Solaris and Oracle
>
>
> Regards
> Stuart
> TL Remedy Support
>
>
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