A question came up about this on the BMC Communities board today, I thought it was good idea so I implemented it.
Requirement: Support Staff wants to be able to double-click incident template on the Incident Template Selection and have it populate the incident instead of having to press the select button. Solution: You need to deselect the Return/Table or Level Dbl-Clk option in HPD:HTU Details_100_OpenDiag. You then select that option to run on the field "z2TH Template Selection" in the 5 Active Links that start with HPD:HTU:Select. Sincerely, Robert Fults Remedy Dev. Florida International University Email: [email protected]<mailto:[email protected]> http://uts.fiu.edu _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
