My mistake. I exported the "ARDBC LDAP Configuration" form our test server and imported it into the live server. But I just exported the form. I needed to check "Add All Related."
Thank you, Pawan of BMC support for figuring it out! (And thanks again, Axton, for your input.) Dwayne From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton Sent: Friday, August 28, 2009 3:14 PM To: [email protected] Subject: Re: Copying AREA LDAP Plugin from one server to another ** Then all you should need is this in the ar.conf: Plugin: /path/to/remedy/plugin/ardbcldap.so Then restart the plugin server. Enable the plugin logs and make sure the plugin is loaded properly. Axton Grams On Fri, Aug 28, 2009 at 1:24 PM, Robert D Martin <[email protected]<mailto:[email protected]>> wrote: ** Just - ARDBC LDAP to handle reading data from an LDAP store via a Vendor form. Dwayne From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Axton Sent: Friday, August 28, 2009 2:09 PM To: [email protected]<mailto:[email protected]> Subject: Re: Copying AREA LDAP Plugin from one server to another ** What all plugin(s) are you trying to move over? - AREA LDAP for authentication - AREA HUB to handle multiple authentication sources - ARDBC LDAP to handle reading data from an LDAP store via a Vendor form - ARDBC CONF to handle the configuration of the pre-built AREA plugin If you are trying to do the AREA authentication using the pre-built plugins, you need both the AREA LDAP plugin and the ARDBC CONF plugin. In addition to this, you will need to move the "AREA LDAP Configuration" and "Configuration ARDBC" forms for the AREA configuration form to work properly. Axton Grams On Fri, Aug 28, 2009 at 11:27 AM, Robert D Martin <[email protected]<mailto:[email protected]>> wrote: ** I should also add that "ardbcldap.so" is in " /opt/remedy/bin" in both servers, and both ar.conf files have "Plugin: /opt/remedy/bin/ardbcldap.so" lines Dwayne From: Robert D Martin Sent: Friday, August 28, 2009 12:19 PM To: '[email protected]<mailto:[email protected]>' Subject: RE: Copying AREA LDAP Plugin from one server to another Thanks, Axton. I should have included that in my email. The ar.conf files are identical, at least all the lines that start with "AREA-LDAP." Dwayne From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Axton Sent: Friday, August 28, 2009 10:46 AM To: [email protected]<mailto:[email protected]> Subject: Re: Copying AREA LDAP Plugin from one server to another ** You have to register the plugin in ar.conf. Take a look at your source server and target server to identify the lines that are missing. Axton Grams On Fri, Aug 28, 2009 at 9:39 AM, Robert D Martin <[email protected]<mailto:[email protected]>> wrote: ** Dear List, We installed ARS 7.1 on our live system, and at the time we didn't think we needed the AREA LDAP Plugin. But now we do, and we don't want to do a re-install because of the risk that something will go wrong. But we do have the Plugin installed on our test arsystem. Is it possible to copy objects and data from the test system over to the live system? If so, what all needs to be moved and configured? We've copied over "arealdap.so" and "ardbcconf.so", but when we try to create a new Vendor form, "ARSYS.ARDBC.LDAP" isn't on the list of "Available Vendor Names." (In fact, the choices that were there are gone, which means that we have messed something up.) Any advice? (ARS 7.1, RH Linux server, Oracle 10.2 db) _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
