Sounds like you are accessing a page in a directory that does not have the proper permissions applied for the authenticated user that you logged in with. Like a user who has public access is trying to access a private directory. Directory permissions are always an annoyance when it comes to web apps. Give the whole URL and I can probably tell you what is going on. Are you using Tomcat per chance? Anyway try this:
*Open IIS Manager by typing inetmgr in run dialog box *Right click on your web site directory and select properties *Go to the directory security tab and click on the edit button under the anonymous access and authentication section *Check the chekcbox to enable anonymous access or provide the correct account name and password Mike Latham - Some Remedy Developer Guy -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Raj Sent: Wednesday, August 26, 2009 1:58 PM To: [email protected] Subject: mid tier error Hello All, I am getting the following error message when trying to access remedy through web. What could be the problem? Thanks, Raj You are not authorized to view this page You do not have permission to view this directory or page using the credentials that you supplied. ---------------------------------------------------------------------------- ---- Please try the following: Contact the Web site administrator if you believe you should be able to view this directory or page. Click the Refresh button to try again with different credentials. HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials. Internet Information Services (IIS) ---------------------------------------------------------------------------- ---- Technical Information (for support personnel) Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401. Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Authentication, Access Control, and About Custom Error Messages. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
