Good morning, I'm working on an integration between LANDesk and Asset Management, and while it's fairly straight forward, there is one area that is an issue. I'd like to be able to automatically set the Product categories (aka the CTIs) with the correct values by tying the suitename in LANDesk to the Product Name field on PCT:Product Model/Version. The reason for this as opposed to PCT:Product Catalog is because the names are most similar there.
However there is an issue. For example, the LANDesk field is "Microsoft Office Project Professional 2007", while the BMC DSL version is "Microsoft Project Professional 2007". This is an issue because BMC's version doesn't have the word "Office" inserted in the title. LANDesk gets its data from the same place that the Add/Remove Programs on Windows gets that information. I believe this to be more correct. So to get to the end of my long story, what I'm considering is ditching 100% of the data that BMC provides, and building in a feed from LANDesk's AppSoftwareSuites table to populate the DSL using the BMC provided document with the same title as the subject of this email as a guide. I know that technologically, it can be done. My question is, is this ok? Will I be violating some unwritten rule by ditching BMC's DSL data and going it alone? What are the risks? I can't really see a downside in this case but wanted to get feedback from the list before I proceed. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
