typo: Network Engineer/ MS Exchange Admin On Aug 20, 9:37 am, Raj <[email protected]> wrote: > Thank you all for the help. > Email Engine works now. > > Our network engine had to change a configuration on the connector > server which allowed plain text credentials to be passed to Exchange. > It works now. > > Thanks, > Raj > > On Aug 20, 9:32 am, "Marsh, Lee" <[email protected]> wrote: > > > > > > > Did you check to make sure you have the correct Application Service > > Password in the e-mail engine as in the ARSystems Server Information > > Connection Settings? (See page 42 of Administering BMC Remedy Email Engine > > manual). I made a typographical error in mine and generated similar errors. > > > ************************************* > > Lee Marsh > > Remedy Administrator > > BAE Systems Office Automation Systems Team > > Antitrust Division, U.S. Department of Justice > > Email: [email protected] > > ************************************* > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[email protected]] > > Sent: Thursday, August 20, 2009 11:03 AM > > To: [email protected] > > Subject: Re: Remedy Email Engine Configuration. > > > ** com.bmc.arsys.emaildaemon.servers=<server_name> > > server name is the email engine server name or arsystem server name ? > > > On Wed, Aug 19, 2009 at 6:10 PM, Lyle Taylor < [email protected]> wrote: > > > It sounds like your email engine service may not know what server and/or > > port to connect to. Take a look at the EmailDaemon.properties file under > > your e-mail engine's installation directory and validate the value of the > > following line: > > > com.bmc.arsys.emaildaemon.servers=<server_name> > > com.bmc.arsys.emaildaemon.chqpvuw2203.TCP=<server_port> > > > If you configured your server to use the port mapper, you may be able to > > not include the second line, or set it to 0 (zero). > > > Lyle > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > > [email protected]] On Behalf Of Raj > > Sent: Wednesday, August 19, 2009 5:57 PM > > To: [email protected] > > Subject: Remedy Email Engine Configuration. > > > Hello all, > > After following the documents to configure remedy email outbox, and > > testing it , I got the following error in the email error log. > > > -------------------------------------------------------------------------------------------------------------------------------------------------------------- > > ERROR (90): Cannot establish a network connection to the AR System > > server; ONC/RPC program not registered > > DORRMKI0.dor.revenue.colorado.gov > > <http://dorrmki0.dor.revenue.colorado.gov/> > > at com.bmc.arsys.api.ProxyJRpcBase.a(Unknown Source) > > at com.bmc.arsys.api.ProxyJRpcBase.getRpcClient(Unknown Source) > > at com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source) > > at com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) > > at com.bmc.arsys.api.DefaultProxyManager.getProxy(Unknown Source) > > at com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) > > at com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser > > (EmailUtil.java:475) > > at com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo > > (LoggingModule.java:753) > > at com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule > > (EmailDaemon.java:122) > > at com.bmc.arsys.emaildaemon.EmailDaemon.<init>(EmailDaemon.java:93) > > at > > com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java: > > 158) > > at com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor > > (EmailDaemon.java:877) > > at com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine > > (EmailDaemon.java:595) > > at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) > > ERROR (90): Cannot establish a network connection to the AR System > > server; ONC/RPC program not registered > > DORRMKI0.dor.revenue.colorado.gov > > <http://dorrmki0.dor.revenue.colorado.gov/> > > at com.bmc.arsys.api.ProxyJRpcBase.a(Unknown Source) > > at com.bmc.arsys.api.ProxyJRpcBase.getRpcClient(Unknown Source) > > at com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source) > > at com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) > > at com.bmc.arsys.api.DefaultProxyManager.getProxy(Unknown Source) > > at com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) > > at com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser > > (EmailUtil.java:475) > > at > > com.bmc.arsys.emaildaemon.EmailDaemon.setUserInfo(EmailDaemon.java: > > 922) > > at com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine > > (EmailDaemon.java:606) > > at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) > > Exception in thread "Email Daemon" java.lang.NullPointerException > > at com.bmc.arsys.emaildaemon.LoggingModule.doWork(LoggingModule.java: > > 98) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:293) > > at java.lang.Thread.run(Unknown Source) > > > ------------------------------------------------------------------------------------------------------------------------------------------------------------------ > > > Could anybody tell, what is the cause of this problem ? > > > Please note: I have only configured Remedy Outbox and we are using > > SMTP for that. I followed the documents accurately but don't know > > where I am doing wrong ? > > > Please advise. > > > Thanks, > > Raj > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives > > atwww.arslist.org<http://www.arslist.org/> > > Platinum Sponsor:[email protected] > > <mailto:sponsor%[email protected]> ARSlist: "Where the Answers > > Are" > > > NOTICE: This email message is for the sole use of the intended > > recipient(s) and may contain confidential and privileged information. Any > > unauthorized review, use, disclosure or distribution is prohibited. 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