***I will write a brief report on the findings -- if you would like a copy of the report -- email me off list.
[email protected]




I am wondering -- what are people integrating Remedy with externally.


The scenario: Remedy is the "main system" but farms out some tasks externally -- (those are the integrations I am interested in.)




Example:
Sending a password reset to xxx?
Modifying a PeopleSoft person record...
Sending an email to an external service provider for ....


etc...


Also -- I am interested to see what technologies people are using for this activity.

Example:
Sending a password reset to xxx? -- Java program using Remedy API and directly calling an executable with command line options.

or

Modifying a PeopleSoft person record... Webservice call into MQSeries ....







For anybody interested in a "deeper dive" on the topic -- please email me off list to discuss.





Thanks in advance,


-John





--
John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[email protected]






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