Hi Dennis - thanks for your input. I have just added the https line to the Java VM and stopped/started ARS but i now receive the following.......
Additional Details: Connection timed out: connect com.remedy.arsys.ws.util.ARWSException: URI not found https://xxx.xxx.xxx.xxx/yyyyyy/DocHandler?wsdl at com.remedy.arsys.ws.util.WsdlUtil.newDocument(WsdlUtil.java:151) at com.remedy.arsys.ws.util.WsdlUtil.newDocument(WsdlUtil.java:165) at com.remedy.arsys.ws.wsdl.WsdlParser.<init>(WsdlParser.java:88) at com.remedy.arsys.ws.util.WsdlAdminInterface.parseWsdl(WsdlAdminInterface.java:327) at com.remedy.arsys.ws.util.WsdlAdminInterface.parseWSDLIntoMappingString(WsdlAdminInterface.java:191) I have looked at this parameter a few times and hay shyed away from adding it, mainly because i didnt understand its use :o) but also because this WSDL is not being accessed over the internet.....its another company who is doing hosting work for us so to my knowledge, we arent going out through a proxy. We have connectivity on port 443 direct between my Linux and their AIX server. I cannot access the WSDL through the admin tool or from a browser on my PC. Sean ________________________________ From: Dennis Ruble <[email protected]> To: [email protected] Sent: Saturday, 1 August, 2009 0:14:59 Subject: Re: Webservice - HTTPS problem :o( ** Sean, My memory is fuzzy on the error message received, but I had problems loading wsdl when I didn't have proxy settings set up for the admin tool. Check the help in the admin tool for proxy setting requirements if you access the internet through a proxy server. HTH, Dennis Ruble Sean Harrodine <[email protected]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 07/31/2009 12:01 PM Please respond to [email protected] To [email protected] cc Subject Webservice - HTTPS problem :o( ** Hi everyone ! (Remedy 6.3) I am trying to access a HTTPS WSDL from within a filter but am receiving the following error when i click to "Load" the WSDL..... Failed to create internal mapping from wsdl. (ARERR 7012) ERROR: URI not found https://xxxx.yyyy.zzzz.com/nnnnnWS/DocHandler?wsdl Additional Details: xxxx.yyyy.zzzz.com com.remedy.arsys.ws.util.ARWSException: URI not found https://xxxx.yyyy.zzzz.com/nnnnnWS/DocHandler?wsdl at com.remedy.arsys.ws.util.WsdlUtil.newDocument(WsdlUtil.java:151) at com.remedy.arsys.ws.util.WsdlUtil.newDocument(WsdlUtil.java:165) at com.remedy.arsys.ws.wsdl.WsdlParser.<init>(WsdlParser.java:88) at com.remedy.arsys.ws.util.WsdlAdminInterface.parseWsdl(WsdlAdminInterface.java:327) at com.remedy.arsys.ws.util.WsdlAdminInterface.parseWSDLIntoMappingString(WsdlAdminInterface.java:191) The URL is an HTTPS secure connection to a company who are doing some hosting work for us. From my Linux server, i can run a telnet to the "xxxx.yyyy.zzzz.com" server on port 443...... results... # telnet "xxxx.yyyy.zzzz.com" 443 Trying xxx.xxx.xxx.xxx... Connected to xxxx.yyyy.zzzz.com. Escape character is '^]'. Ther are also able to perform the same tests in reverse so i am presuming that the network is fine. I can also access their WSDL using a browser with "no proxy settings set !" on my Linux Remedy server, i can accept the certificate and see the contents of their WSDL But, when i try to create a Filter / WebService / Set Field (WEBSERVICE), i get the error message detailed at the top of this email. So, is anyone able to advise what the issue may be please ??? thanks in advance to anyone who is able to offer some support ! Sean _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
