What errors do you get in the catalina.out file when starting the service otherwise?
Joe ________________________________ From: "Hale, Greg" <[email protected]> To: [email protected] Sent: Monday, June 15, 2009 7:53:06 AM Subject: Re: java.lang.UnsatisfiedLinkError accessing Class Manager on 7.5P1 Atrium Console ** Turns out that there is a know issue running Tomcat 5.5 as a Service with the 7.5 Atrium Console. Tomcat 5.5 will work as a service with Mid-Tier 7.5, but for some reason, not yet known by BMC, Tomcat 5.5 will not work as a Service with the 7.5 Atrium Console. As of now, BMC is not sure if the “issue” is on the Tomcat or BMC Side. The work around involved updating catalina.bat by adding the Path to the Mid-Tier’s WEB-INF\lib directory and the JAVA_HOME Path For example, set PATH=C:\Program Files\BMC Software\ARSystem\midtier\WEB-INF\lib set JAVA_HOME=C:\Program Files\Java\jdk1.5.0_19 the only drawback is that you must manually start tomcat. The only 2 solutions BMC could provide on manually starting Tomcat required that the command window running the process that starts Tomcat not be closed, or Tomcat will stop. We are trying to find other solutions at this time. I do find it very interesting that something like this wasn’t caught in QA. -Greg _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
