Oh...one other thing it mentions...if no mode is defined, it defaults to search...so you technically shouldn't need to provide a mode. I just did a search in the admin tool help for 'mode' that took me to that section
_____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Frex Popo Sent: Tuesday, May 12, 2009 8:35 AM To: [email protected] Subject: Re: Bringing back an entry from the helpdesk form using a URL ** I kid you not I tried search as well but no luck ... will try it again just for the sake of it :) --- En date de : Mar 12.5.09, LJ Longwing <[email protected]> a écrit : De: LJ Longwing <[email protected]> Objet: Re: Bringing back an entry from the helpdesk form using a URL À: [email protected] Date: Mardi 12 Mai 2009, 15h39 ** Well...according to the admin tool help, the only valid options for mode are 'Submit' or 'Search'...so that's one thing I would try _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Frex Popo Sent: Tuesday, May 12, 2009 2:10 AM To: [email protected] Subject: Bringing back an entry from the helpdesk form using a URL ** Hello, ARS: 7.1 patch 4 The following URL opens the Help Desk form in the Browser in search mode but does not return any entry. It comes back with the error: entry not found, am I missing something? http:// <http://<mid-tiersrv>/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Desk&ser ver=<server>&username=<user>&pwd=<passwd>&mode=Get+Entry&F1000000161=TCK0000 00003721> <mid-tiersrv>/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Desk&server=<ser ver>&username=<user>&pwd=<passwd>&mode=Get+Entry&F1000000161=TCK000000003721 Any idea as to what's missing? Regards frex. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
