You can disable using "SYS:Notification Messages" form. Regards, Rohini Prasher
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of mike Sent: Thursday, April 30, 2009 3:45 PM To: [email protected] Subject: How to disable Assignee Notification email? I try to customize the Assignee Notification for new Incidents, the OOTB looks ugly so I want do do it with HTML email but first have to disable the OOTB notification. I know there are few Filters/Active Links but what is the best way to disable? I already have the FIlter to send the notification. (maybe not the best one but it works on new Incident submission) Assignee Notification for new Incidents is not the only notification I want to change, I want to change them all to HTML Email. Mike my setup: Remedy 7.1, ITSM 7.0.03 Patch 008, Solaris 10, Oracle 10g, OAS for Mid-Tier _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" . DISCLAIMER:%CRLF%-----------------------------------------------------------------------------------------------------------------------%CRLF%%CRLF%The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. %CRLF%It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in %CRLF%this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. %CRLF%Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of %CRLF%this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have %CRLF%received this email in error please delete it and notify the sender immediately. Before opening any mail and %CRLF%attachments please check them for viruses and defect.%CRLF%%CRLF%----------------------------------------------------------------------------------------------------------------------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
