RE: Oracle LOB getting very bigOut of line is probably the better way to 
implement LOB's, you will probably have better transaction processing 
performance, not to mention the 2 GB limit of the in row LOBs (at least 
according to Oracle). Why it is slowing down the ARS is entirely different 
story. I agree with you that there are quite a few settings for each LOB 
implementation and they should be part of install/config utils.

Regards,

Nicky Madjarov
phone: 973-202-4278
Find out how to bust your AR System performance @
http://www.SpeedUpARS.com
  ----- Original Message ----- 
  From: Guillaume Rheault 
  Newsgroups: public.remedy.arsystem.general
  To: [email protected] 
  Sent: Monday, April 27, 2009 10:23 AM
  Subject: Re: Oracle LOB getting very big


  ** 
  That is the $60000 question.
  Seems to me the ARS installer should ask what the value of that setting 
should be set to

  -Guillaume

  -----Original Message-----
  From: Action Request System discussion list(ARSList) on behalf of Misi 
Mladoniczky
  Sent: Mon 04/27/09 6:40 AM
  To: [email protected]
  Subject: Re: Oracle LOB getting very big

  Hi,

  Thank you all for the responses.

  One thing confuses me though...

  In all these comparisons, the In-Row-LOB requires less space and is faster.

  Why has BMC set the default to Out-Row-LOB? Especially since older AR
  System Versions seems to use the In-Row-LOB setting???

          Best Regards - Misi, RRR AB, http://www.rrr.se

  Products from RRR Scandinavia:
  * RRR|License - Not enough Remedy licenses? Save money by optimizing.
  * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
  * RRR|Translator - Manage and automate your language translations.
  Find these products, and many free tools and utilities, at http://rrr.se.

  > Just for everyone's records, there's also a white paper on the subject:
  >
  > 17-Mar-2008     Using Oracle CLOBs with BMC Remedy Action Request System
  > http://documents.bmc.com/supportu/documents/96/63/89663/89663.pdf
  >
  > -David J. Easter
  > Sr. Product Manager, Solution Strategy and Development
  > BMC Software, Inc.
  > The opinions, statements, and/or suggested courses of action expressed in
  > this E-mail do not necessarily reflect those of BMC Software, Inc.  My
  > voluntary participation in this forum is not intended to convey a role as
  > a spokesperson, liaison or public relations representative for BMC
  > Software, Inc.
  >
  > ________________________________________
  > From: Action Request System discussion list(ARSList) [[email protected]]
  > On Behalf Of Shellman, David [[email protected]]
  > Sent: Friday, April 24, 2009 6:39 AM
  > To: [email protected]
  > Subject: Re: Oracle LOB getting very big
  >
  > Misi,
  >
  > I see Axton replied.  He had some good info on this.
  >
  > Here is a sql command that BMC/Remedy support gave me to show lob space
  > allocation
  >
  > select substr(s.segment_name,1,30) Lobsegment, l.table_name,
  > substr(l.column_name,1,12) Column_name, sum(s.bytes/1024/1024) Mbytes
  > from user_segments s, user_lobs l
  > where l.segment_name = s.segment_name
  > having sum(s.bytes/1024/1024) > 100
  > group by s.segment_name, l.table_name, l.column_name
  > order by sum(s.bytes/1024/1024);
  >
  > Dave
  > -----Original Message-----
  > From: Action Request System discussion list(ARSList)
  > [mailto:[email protected]] On Behalf Of Misi Mladoniczky
  > Sent: Friday, April 24, 2009 9:02 AM
  > To: [email protected]
  > Subject: Re: Oracle LOB getting very big
  >
  > Hi David,
  >
  > Can anyone explain how it can get som MUCH bigger.
  >
  > I estimate that the new system took up 3-4 times as much data in the
  > database, 45+Gb instead of 15Gb.
  >
  > The size of the CLOB for the empty 32000-char-field was 12000 bytes per
  > record, 500Mb for 44000 records... Note that the data was empty on all
  > rows.
  >
  > Does the system allocate empty space for each record in advance???
  >
  >         Best Regards - Misi, RRR AB, http://rrr.se
  >
  >> By default, 7.x is configured to always store LOB's out of row.  Once
  >> the
  >> value is set all forms created after will store in row and out of row
  >> depending on the data size for that field within the record.
  >>
  >> Not all the data is stored in row.  There is a limit where the switch is
  >> made to store out of row for that record.  The issue was that data was
  >> always stored out of row even if there was space to store the data in
  >> row.
  >>
  >> We were on 7.0.1 for a year or so before we found out about this
  >> behavior.
  >>  Under 7.0.1 the size of the instance was growing faster than under 6.3.
  >> We finally identified it was this issue with out of row storage of the
  >> data.  BMC/Remedy sent me a procedure to switch our data.  I haven't run
  >> it yet.  At this point I think we will wait until we migrate to a new
  >> server.
  >>
  >> If I remember right Rick Cook did a lot of testing of in row and out of
  >> row back under 7.0.1.
  >>
  >> Dave
  >>
  >> -----Original Message-----
  >> From: Action Request System discussion list(ARSList)
  >> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
  >> Sent: Friday, April 24, 2009 8:04 AM
  >> To: [email protected]
  >> Subject: Re: Oracle LOB getting very big
  >>
  >> Thanks David,
  >>
  >> That did the trick!
  >>
  >> You had to specify this before the forms were created, but we are still
  >> in
  >> the testing environment, so this is ok.
  >>
  >> In this case I guess that the CLOB-data will be stored within the actual
  >> row instead of the external table? Is there a size limit where the
  >> CLOB-data is stored outside of the row?
  >>
  >>         Best Regards - Misi, RRR AB, http://www.rrr.se
  >>
  >> Products from RRR Scandinavia:
  >> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
  >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
  >> logs.
  >> * RRR|Translator - Manage and automate your language translations.
  >> Find these products, and many free tools and utilities, at
  >> http://rrr.se.
  >>
  >>> Misi,
  >>>
  >>> I think you're seeing the in row/out of row issue with storage of
  >>> LOB's.
  >>> By default version 7.x stores out of row.  There is a switch so that
  >>> new
  >>> forms will store in row.  There is also a conversion routine from
  >>> BMC/Remedy but I've not been comfortable running it.
  >>>
  >>> If your 7.1 server is not in production, you could try setting the in
  >>> row
  >>> parameter.  Deleting the form and importing the form definition again.
  >>> Dave
  >>> -------------------------
  >>> [email protected]
  >>> (Wireless)
  >>>
  >>> ----- Original Message -----
  >>> From: Action Request System discussion list(ARSList)
  >>> <[email protected]>
  >>> To: [email protected] <[email protected]>
  >>> Sent: Fri Apr 24 07:05:27 2009
  >>> Subject: Oracle LOB getting very big
  >>>
  >>> Hi,
  >>>
  >>> I am moving data from a ARS 6.3.0 server to a 7.1.0 patch 6 server.
  >>> Both
  >>> are accessing an Oracle 10 database.
  >>>
  >>> In the target server, 3 LOBs are becomming very big. They are connected
  >>> to
  >>> large text fields (32000 chars) and a diary field.
  >>>
  >>> For example one of these text fields has no data in the column for any
  >>> of
  >>> the 44361 records. The resulting LOB is about 512 Mb in size...
  >>>
  >>> In the source 6.3 machine, the size is very small.
  >>>
  >>> Has anyone seen anything similar?
  >>>
  >>> The real problem is another form with 4 million records, where one LOB
  >>> is
  >>> 13 Gb in size...
  >>>
  >>> I am moving the data with RRR|Chive, which is exactly the same as using
  >>> AR
  >>> Import of an ARX-file. In other words by doing the API-calls
  >>> ARGetEntry()
  >>> and ARMergeEntry().
  >>>
  >>>         Best Regards - Misi, RRR AB, http://www.rrr.se
  >>>
  >>> Products from RRR Scandinavia:
  >>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
  >>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
  >>> logs.
  >>> * RRR|Translator - Manage and automate your language translations.
  >>> Find these products, and many free tools and utilities, at
  >>> http://rrr.se.
  >>>
  >>> 
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  >>>
  >>
  >> 
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