Daniele, IMHO, the v6.3 Mid-Tier does not (correctly) support CSV output. You can set the report to output CSV data, but that version of the Mid-tier produces an HTML table from the CSV data.
If you were using a v7.1 Mid-Tier then my answer would be different. If the user is using the User Tool then they likely want to set a User Preference (Tools-->Options-->Advanced(tab) --> Use this program to preview reports) to pick a program like notepad or some other text editor instead of the built in, and totally locked down, report preview tool that the User Tool use to require be used. However... If the output is in a browser window (AKA: the report is run from a user logged into the Mid-Tier) then the user should be able to copy from the browser window. How that data will "Paste" into another application... well... there are to many variables for me to be able to talk about how that may or may not work the way you want it to. You will have to try it and see if the report definition can be improved/altered to make it work better. HTH. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Thu, Mar 19, 2009 at 8:16 AM, Daniele B. <[email protected]> wrote: > Hi Carey Matthew Black, > your informations and adivices are very helpful. > I think to be near to the solution... I have a latest question: > can I copy and paste the web report content in a document or is it > only possible to print? > Perhaps Report format CSV is better? > > I hope to write soon that everything work fine :) > > Thanks, bye, Daniele _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
