Yup. Removing the " patch 001" is all it took. I'll have to wait until I get home to play around with it more, but at least the installer is going again.
I am going to actually bug both CMDB and ITSM. The way I see it, CMDB should be consistent with everything else and put the patch in the "patch" field and the ITSM installer should be able to handle the exception better. A while back I wrote a perl script that scans a system and summarizes application version info and I noticed the inconsistency back then, but, until now, it didn't ever seem to affect anything. Juan Ingles -- On Wed, Mar 18, 2009 at 2:53 PM, Matt Reinfeldt <[email protected]>wrote: > ** > > Juan, > > > > We just “monkeyed” in a test environment, and it installed just fine after > that. I would log the bug though. > > > > Matt R. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Juan Ingles > *Sent:* Wednesday, March 18, 2009 4:41 PM > *To:* [email protected] > *Subject:* Re: ARS and CMDB 7.5 patch 1 are out > > > > ** FYI > > > It looks like there is a bug in the windows 7.5 ITSM installer that > prevents installing on top of CMDB 7.5 patch 001. > > When I try to install ITSM, I get this message: > > > *Invalid BMC Atrium CMDB version. BMC Atrium CMDB version is 7.5.00 patch > 001.0, which is less than the minimum required BMC Atrium CMDB version > 7.5.0.0* > > > Notice the slight difference in version format: 7.5.00 vs 7.5.0.0 > > I guess I will have to wait for ITSM 7.5 patch 001 (or monkey with > SHARE:Application_Properties) > > Juan Ingles > > > On Tue, Mar 17, 2009 at 10:40 AM, Guillaume Rheault <[email protected]> > wrote: > > ** > > They are both available in the BMC support web site > > -Guillaume > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
