Hi everyone,

 

We have a contract to perm opportunity at one of our clients in midtown
Manhattan.  The contract portion of this position will go until at least
the end of the year and then the goal is to move permanent at that
point. If the client cannot get approval to hire perm, they will keep
the individual as a contractor until they receive approval  to hire for
a permanent position.   Once permanent, this position comes with a very
generous benefits and vacation package. If you are interested, please
email me your resume as a MS Word document, rate/salary range, as well
as a good time to talk with you. Only  appropriate candidates will be
contacted.

 

No recruiters please. Local candidates only. This is an onsite position.


 

Required Experience

Action Request System (ARS) v7 

In place

ITSM: Service Desk

Currently upgrading from v6 to v7

ITSM: Asset Management

Currently upgrading from v6 to v7

ITSM: Change Management

Being introduced as part upgrade

Configuration Management Database (CMDB)

Currently upgrading from v2.01 to v2.1

New Applications Purchased -Preferred Experience

Discovery Solution: Foundation Discovery

Discovery Solution: Topology Discovery

Service Request Management

AlarmPoint Professional

Service Level Management

BMC Dashboards

BMC Analytics

ITBM Suite: Project Portfolio Management

ITBM Suite: Human Capital Management

Best Practice/General Experience

ITIL v2 or v3 Experience/Exposure

Understanding of BMC Business Service Management Concepts

Team Leadership

Solid experience leading a technical team in all phases of planning,
development, release and support. Excellent interpersonal skills and
ability to coordinate team activity and projects.

Customer Service Skills

 Demonstrated ability to engage productively with customers/users in all
situations, including service/support/training scenarios, requirements
gathering, design and data workshops, etc.

On-call support availability and occasional after-hours implementation
work required.

 

 

Melissa Wish 
Column Technologies, Inc. 
Email: [email protected] <mailto:[email protected]>  
www.columnit.com <http://www.columnit.com>  

BMC Elite Solution Partner

BMC BSM Certified Partner

BMC Americas & Worldwide Top Solution Provider, 2007

VARBusiness- North America's Largest 500 IT Solution Providers, 2007

 


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