Well.. I'm not quite of of the wood just yet..the new java updates also affect our Mid-tier too. It occasional throw out the error, and on the Mid-tier configuration page, it still point to the old java version.
Caught exception http://cosqa1/arsys/resources/javascript/ClientCoreProf.js:16567 - TypeError: this.mColFields[i] is undefined... AT: How to correct this issue? ARS 7.0.1 P005 MS SQL 2005 MT- 7.1 P006 Microsoft IIS ServletExec/5.0p06 Thanks, Andrew. On Fri, Feb 20, 2009 at 10:46 AM, Andrew Fremont <[email protected]>wrote: > YEAH...That was it. It works like a charm. > > Thanks guys. > > Andrew. > > > On Fri, Feb 20, 2009 at 10:35 AM, <[email protected]> wrote: > >> ** >> Andrew, >> >> I had to do this to fix some emailengine issues. But we are on a Window >> box... So if you are on one too this is how I did it: >> >> Edit EmailStart.bat to show the new java path >> >> Edit the registry Hkey_Local_Machine/System/currentcontrolset/services/BMC >> email engine/parameters edit the path of the JVM librairy to the new path >> >> >> Pascale Boyer >> 503-745-2159 >> >> >> *[email protected]* >> Sent by: [email protected] >> >> 02/20/2009 10:22 AM >> Please respond to >> [email protected] >> >> To >> [email protected] cc >> Subject >> Email Engine Service question >> >> >> >> >> ** Hi, >> >> >> Our email services has stopped, and we couldn't restart it with the >> following error: >> >> "The BMC Remedy Email Engine service on Local Computer started and then >> stopped. Some services stop automatically if they have no work to do, for >> example, the Performance Logs and Alert service." >> >> We found out that the IT group removed the java jre1.5.0_10 from the box, >> and installed a newer java version jre6. >> For some ridiculous reasons, IT group does not now allow us to reinstalled >> jre1.5.0_10.... This is the version we have on the server when the email >> installed and it work fine. >> >> Is there a way to re-config or point the Remedy Email Engine to use the >> new java version without reinstall the Email? >> >> Thanks, >> Andrew >> >> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ >> >> >> >> If you are not the intended addressee, please inform us immediately that >> you have received this e-mail in error, and delete it. We thank you for your >> cooperation. >> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" >> html___ >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
