Louise, you have to be at a certain patch level (can't remember which) of 7.1.0 to upgrade it to 7.5. I am pretty sure it's in the 7.5 release notes.
Rick ----- Original Message ----- From: Louise Van Hine Newsgroups: public.remedy.arsystem.general To: [email protected] Sent: Wednesday, February 11, 2009 1:20 PM Subject: 7.1 to 7.5 ** Because I am only doing a greenfield install of 7.5, I have not as yet done an exploration of what the upgrade path and interoperability capabilities are between ITSM 7.5 (on ARS 7.5) and ITSM 7.01 on ARS 7.1. I wasn't able to find any 7.5 white papers on upgrade paths or interoperability. Has anyone seen any of this or would like to comment on what either a) trying to get an ITSM 7.01 and a 7.5 to talk, or what the level of effort is for upgrading to 7.5? __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
