Hi everyone. Here's the issue.

In our Change process, we have business users (end users with read
license) who need to approve a change request. 

They should be able to go into the Approval Central and approve the
request when they view the change and it displays the
CHG:ChangeAPDetailSignature form. 

We do not allow guest users and all of our end users have a people
record with a READ license.

However, they get this error when they try to approve:

You do not have write license (ARERR 8932)
You do not have write access to field :
Password (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
User ID (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
Individual/Group (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
Approval Status (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
zTempAuthPassword (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
z1D Impact Area Required (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
z1D CHG Rules ID (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
zTmpPassword (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
z1D Char05 (ARERR 330)
You do not have write license (ARERR 8932)
You do not have write access to field :
z1D Integer01 (ARERR 330)

 

 

I checked fields and Public is visible. 

I guess I want to have the same functionality as when an end user goes
into the requester console to submit a request. They can have a read
license but still type in notes.

Any ideas? Thanks a lot.

 

 

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Informatics-Infrastructure

Office: 631.858.7765

Mobile:646.483.2779

 

 

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